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My phone has froze on the internet and it wont turn off or do anything i have plugged it in to the computer to try and restart it but my computer wont pick it up either! help

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Hi Beckiiboo

When you phone locks up like this, best bet is to remove the battery from the phone for 10mins, and then refit it. This will force the phone to reset and hopefully boot up properly again. If you still have issues with the operation of the phone after doing this, then you may have downloaded a virus to the phonwe from the net. Do a reset first and get back to me here if you still have problems. Good Luck


Posted on Oct 12, 2008

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