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Philips mp3 player

Having problems chaging battery on a PHILIPS MP3 PLAYER SA2825 2MB.
Have tried reset and fix still no joy please help

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  • 2 more comments 
  • ninanjd Oct 12, 2008

    sorry I was unable to respond to your greeting. have you any ideas regarding the above problem??

  • ninanjd Oct 12, 2008

    Thankyou for your reply will try out your suggestions, thanks again.

  • ninanjd Oct 20, 2008

    tried all suggestions, have taken mp3 player back as it was classed as faulty in the end. Thanks for everything.

  • ninanjd Oct 21, 2008

    Sorry I didn,t live in Kuwai or have any family from over there.

    Thanks again for all your help

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  • Master
  • 2,712 Answers

If you have tried the reset, then it could be one of the following:
1. faulty charger - Need to replace it
2. Faulty/failing battery - Need to replace it
3. Faulty contacts / cable - Need to replace the cable or service the unit for faulty contacts.

If you are able to switch on the unit, try the following:
Please follow the steps below to recover and upgrade your player with the latest firmware:

  1. Make sure that your computer is online and connecting to the Internet.
  2. Launch the Firmware Manager at Start->Programs->Philips Firmware Manager on your PC.
  3. Connect your GoGear to the computer while pressing & holding the philips mp3 player - 070119082257_17362.gif(>||) key until the Firmware Manager recognize the GoGear and a dialogue boxpop up in recover mode.** If you failed going to recovery mode, “pleaseconnect the device in recovery mode” is displayed please repeat step 1to step 3.
  4. Click Start to confirm and start recovering the unit to its factory setting.
    IMPORTANT: All music & content of your GoGear Player will be erased once the factory setting is restored.
  5. Follow all screen instructions and click Finish at the end to complete the recovery.
  6. The Firmware manager will close automatically once the success message is displayed.
  7. You can now remove your player and start using it again.
You could also try to manually upgrade the firmware and see if that helps...

Posted on Oct 12, 2008

  • 1 more comment 
  • Swilin Sampson
    Swilin Sampson Oct 12, 2008

    You're welcome. If the solution works, kindly re-rate this as FixYa! if you don't mind :)

    Cheers!
    IrishDruid


  • Swilin Sampson
    Swilin Sampson Oct 20, 2008

    Most welcome!

  • Swilin Sampson
    Swilin Sampson Oct 21, 2008

    BTW, you wouldn't have happened to live in Kuwait as child would you? I knew a Ninan Daniel there when I was a kid..just a shot in the dark..He had two sisters and a brother Jesson..

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I have owned my mp3 player for around 18 months now and recently it has started freezing when using the album choice function, i would appreciate any help in fixing this problem as it has been a very good...


I would recommend resetting the player using the below steps:

  • Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  • Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  • Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear should function like it normally does.

Hope the above steps help you to resolve the issue. Please revert back for further assistance.

Regards

Anand

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I bought a Gogear 2gb philips SA018 mp3 player i dont know how to start it and download anything theres no instructions and its not showing anything. how do i charge it?


I have problems with the Philips SA018 4gb MP3 player. While it is connected to the computer the it shows green once it is disconnected it goes red and nothing works.The battery should be fully charged as it shows green,but as I have said once it is disconnect it turns red and that's it...there is no joy.I wonder is there a problem with the battery...? Has anyone else had this kind of issue?

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My GO Gear wont start up it just show PHILIPS www.philips.com/welcome and then it shutdown it self i did do the reset button but nothing change please help my GO GEAR IS SA3245/37 thanks in advance


Hello Sami

First try to remember if the water touched your mp3 player lately . If you suspect water damage , then try this solution here . If you don't suspect water damage then try to replace the battery . If that didn't help , then try to update the software of your mp3 player . If that also didn't help , then It must be hardware failure . For hardware failure you need to take your player to the service .

good luck .

please rate !

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After chaging my mp3 player, it doesn't work, when charging it shows that battery is charged but there is blured images on the rhs and hen when not cg=harging battery shows red


Have you reset the player? Reset the player by holding the off-switch and the volume-+ (plus) switch.
If this doesn't help try this: Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch. As soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, let it do so.

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Especially if you have Windows Vista, you will need to go to Philips website and download the updated version of the Philips Device Manager - www.usasupport.philips.com - enter your model # - click on the link for your model # - go to "Software & Drivers" - and download "Firmware Update Software"

That player will not recognize files from about 90% of the music services out there, because they use a DRM-encryptino system that the player doesn ot recognize. Before attaempting a Repair in the Philips Device Manager, try synching one single song that is definitely in mp3 format using Windows Media Player. If that fails, THEN try the Repair.

-Tha Mp3 Doctor

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The player can be reset if frozen by pressing and holding POWER ON & VOL+.

If the problem persists the only way to fix it is with Philips Device Manager. There is no Linux version available though.

Perhaps you can hijack a friends Windows PC to run it.

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Press the reset button mine on it was on the bottom of the mp3 player Ive just this moment stuck a tooth pick into the reset hole and heard a click and it has just started working I was looking at this post for the solution myself and have just found it.hope this helps.

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