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I have a HP psc 1310 series all=in-one and am not able to get into hp director.I have uninstalled and reinstalled on a number of occasions without success.HP Image and HP document viewer are OK.The director logo shows on my screen.can you help. oalewis58@yahoo.com.au

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  • Jeewan Kumar J. Dass Oct 26, 2008

    I have your hp psc 1315 series all-in-one sr.no. MY4C9CCVX Q A Dec 09.2004 Is malfunctionning not able to use HP Director The problem started form last week

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Do you have internet explorer version 7 installed on your computer?
HP Director has a compatibility issue with Internet Explorer 7. Please refer to this document if u have Internet Explorer 7 installed on your PC.

thank you.

Posted on Oct 12, 2008

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Cant find hp psc 1350 on list of hp printers


HP "series" numbering can be somewhat confusing, but Windows 7 does have the correct driver for your printer.
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Checking the ink levels A message will appear on the front panel display when the ink level for the print cartridge is low. The ink levels can also be checked through the HP Director on the computer. Checking the ink levels on a Windows computer
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I downloaded HP PSC 1315 All-in-One Print/Scan/Copy Device Printer but on my pc it is showing HP psc 1310 series .is it the same ?.i am not able to print a word document ,when i click print it goes to...


1.Download from here the correct driver

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=374569&lang=es&cc=mx&taskId=135&prodTypeId=18972&prodSeriesId=360489

2.Uninstall all about hp printer software that you have

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4. Reinstall the new downloaded driver

5. Finally plug in the printer and turn it on

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Click this link for support if you use Windows XP: http://bit.ly/9UumP5

Click this link for support if you use Vista: http://bit.ly/9GIV5I

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