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Listen in the freezer side for the fan if you cannot hear or feel the air or fan running you probably need to replace it. Remove the back panel in the freezer to access the fan motor.<br />
<span id="ctl00_ctl00_MainColumn_CenterColumn_ThreadSolutions1_Repeater1_ctl00_lblSolution">If this was helpful please rate me.<br />IMUFO2<br />Leo Ponder Appliance-Tyler,Texas<br /><a href="mailto:email@example.com">firstname.lastname@example.org</a> </span>
Open the freezer door and look at the back wall. If there is frost on the back wall, you have a defrost problem, which means air cannot circulate over the cooling coils located behind the freezers back wall. You will have to remove the back wall and melt all the frost with a hair blower, then replace the defrost heater. (part number WR51X10055) . This is assuming that the fan by the compressor and the one inside the freezer are working.
THE FREEZER FAN BLOWS COLD AIR TO THE FRIDGE SIDE, TO ACCESS THIS FAN YOU NEED TO EMPTY THE FREEZER SIDE AND REMOVE THE REAR PANEL SOMETIMES A WHIRL OF IT WILL GET IT SPINNING AGAIN BUT YOU MAY AS WELL CHANGE IT
I had the same problem. Replaced the damper switch and the motherboard. Then noticed the freezer has frosted over behind the panel in the freezer. Defrosted the freezer and all was working again. The same problem came back about 3 months later. This time the problem was diagnosed as the heater has gone bad in the freezer. Now waiting to have this replaced.