Question about Dell 5100cn Laser Printer
Hi, Thanks for being here for us! I see that you have responded to similar questions, so I thought I'd pick your brain if you don't mind.
Our Dell 5110cn color laser printer stopped printing black ink yesterday. It started fading out and streaking early in the day and now there is only a thin streak of black on one long edge. However, the colors print fine. From reading the other posts, I am guessing the the black developer has gone bad. One of my questions is this: How certain are you that this is the problem? I will order the part and attempt the install myself, but I'd like to be as sure as possible that this is the problem before I attempt it. Is there any other likely cause? By the way, is Dell the only place to order this part (or any part) or are there other, perhaps better, places to purchase Dell parts?
Another question is this: Do you know of any step-by-step directions for installing the developer if that is the problem? I live in the middle-of-nowhere, relatively speaking, and technicians are not readily available. So, I guess I'm game for the install if it's possible to do with good directions.
Thank you in advance for any information you can give me. My email address is firstname.lastname@example.org . If you would like to respond, that would be an easy way to chat with me. Thanks!
Looks like this is a duplicate post from the last one that I already replied to.
I will just continue to help on the other one .
Posted on Oct 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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