Question about Cuisinart Coffeemakers
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Posted on Jan 02, 2017
We bought our Cuisinart 12 cup grind n brew less than a year ago. Almost as soon as we started using it we began having problems with it hanging up between the grinding and brewing cycles. It would sit and click. I tinkered with it incessantly and usually could, after fiddling long enough with the filter lid, get it to brew, but it was aggravating, to say the least.
When one morning it would NOT work I called Cuisinart and was relieved to hear that there is apparently a problem with some of the filter lids not seating properly. They are sending us a new one. The rep I spoke with told me that if this did not work they would replace the unit, so at least it sounds like their customer service may be on the ball.
So, call Cuisinart for a replacement of your filter lid and see if that solves your problem.
Posted on Nov 08, 2010
you can't ,its up in the top behind the controls.
you have to take the pot totally apart.
only a trained tech should attempt this.
Posted on Apr 02, 2008
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