Question about Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Uninstall when I try to uninstall this program it says that an uninstall file is missing. C:\Program Files\Webroot\Spy Sweeper\unins000.dat i can not uninstall through windows or the webroot spy sweeper program. any ideas what I can do??????????

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  • jelipuma Oct 13, 2008

    it still says that C:\Program Files\Webroot\Spy Sweeper\unins000.dat is missing thanks for the help though. I have never worked with the windows registry.

  • jelipuma Oct 13, 2008

    I dont have the original install disk so I can not try re-installing it. I bought this acer laptop and it had the program on it, but i use different software. So as you can see my issue is getting it off, I really do thank yall for helping me. I have tried the programs uninstall and windows add/remove and I get the same exact results each time. ----------Jim-----------

  • empirical Oct 13, 2008

    i had a old version of webroot spysweeper that long ago expired. I removed it from the add/remove program over a year ago. cookies and temp files have been emptyed. I did a file seach numerous times-no Webroot. I tryed to reload and uninstall program. Put when I try to install a new version of McAfee total Program, I get a message that I need to remove Webroot-that its incompatible. What can I do?

  • jelipuma Oct 13, 2008

    Just want to say thank you to all who tried helping me with my Spy Sweeper problem.. Webroot sent me a cleanup program that took care of the problem. ------------Jim-------------

  • jelipuma Oct 13, 2008

    Webroot sent me

    this web address and trust me it works, so give it a try...-----------jim------------http://support.webroot.com/cgi-bin/webro...@att.net&p_next_page=myq_upd.php&p_iid=365418&p_created=1223780737

  • nonparatus Dec 30, 2008

    I have the same problem and tried the Task Manager solution and I get a response: Unable to Terminate Process. The operation could not be completed. Access is denied. What's more Webroot will not respond to me about trying to uninstall except with the canned e-mail telling me to use Add or Remove Programs function! I am at my wits end! Can anyone help?
    Cynthia

  • JDTec
    JDTec May 11, 2010

    jelipuma

    You can try one thing, re-install spysweeper . This would put the file back in and the you can do a complete un-install



    joe

  • JDTec
    JDTec May 11, 2010

    Are you comfortable working with the windows Registry?

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  • 84 Answers

Hi Jeli

most effective way to uninstall Spy Sweeper is to go to Control Panel and then select Add and Remove Programs. In this case, you may try to follow the instructions below.

1.right click on the Spy Sweeper icon on the right hand side of the toolbar where the clock is located and select exit

2. press ctrl + alt + delete which will open the Task Manager.

3. Click on the Processes tab. Search for spysweeper.exe. If this process is running click on it then select end process.

Repeat this step to search for and close the process WRSSSDK.exe. After this is done Spy Sweeper should be able to be removed by using Add/Remove Programs

Keep me posted.

Thanks.

Posted on Oct 12, 2008

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1 Answer

Cannot uninstall Webroot Spy Sweeper error message unins000.dat missing


I had a similar issue and I could not fix it even after several attempts. I called
The Best Pc Doctor Team and they fixed it for me.I am including their contact details here.
www.thebestpcdoctor.com
877 407 9229(Toll free)

Sep 20, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Cannot uninstall a program because the unins 000,dat file is missing


hit contrl, alt, delete all at once and let up and see if you can turn off the program that wont uninstall and then try it

Aug 09, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Difficulty uninstalling webroot off my computer


Right-click on the Webroot Spy Sweeper icon on your computer's taskbar. A menu for the program will appear. The taskbar is the bottom bar of your computer. The Webroot Spy Sweeper icon looks like a green bulls eye.Select "Exit" from the Webroot Spy Sweeper menu. Select "Yes" if asked if you wish to shut down the program.Click on the "Start" icon and select "Control Panel."Click on "Add / Remove Programs" if you are using Windows XP. Select "Programs and Features" if you are using Windows Vista or 7.Click on the "Webroot Spy Sweeper" program listing.Click on "Uninstall." A Webroot Spy Sweeper uninstall wizard will open.Select "Uninstall" in the wizard and hit "Next." Follow instructions on screen.Restart the computer if prompted.Click on "Start" and select "All Programs."Right-click on the "Webroot Spy Sweeper" folder and select "Delete."

Jun 14, 2011 | Computers & Internet

1 Answer

When I try to uninstall Spy Sweeper, I get a message that says "C:\Program Files\Webroot\Spy Sweeper\unins000.dat" file is corrupted. Cannot uninstall. I have Windows XP for home. Thank...


Hi,

2 software's that could help you :-

1. http://majorgeeks.com/Revo_Uninstaller_d5706.html

2. http://www.piriform.com/ccleaner/download

Choose - Version 3.02.1343 (2,906 kb) - Free version

See if that could resolve the problem. Unless we would try few more troubleshooting steps.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Dec 25, 2010 | Computers & Internet

1 Answer

CAN'T FIND UNINSTALL FILE FOR SPY SWEEPER. Is causing conflicts with Trend Micro


Have you looked in the Spy Sweeper folder, most probably C:\Program Files\Webroot\Spy Sweeper and looked for the uninstaller - unins000.exe

You could always search for this file through Start>Search, select all files and folders and type "unins000.exe". It should find the file, this is the uninstaller, just double click.

You could also start in Safe Mode (restart computer and hit F8 when computer first starts) and delete the webroot folder C:\Program Files\Webroot\ . Do NOT try to delete the Program Files folder...

Good luck! Let me know if you need further help. I will check back tomorrow.

Feb 12, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot is still in my system but I don't have the icon.


Did you uninstall it or just delete the icon/shortcut? If you didn't uninstall it, try looking in (if this is a Windows system and the Webroot installation defaults were used) "C:\Program Files\Webroot\Spy Sweeper".. spysweeper.exe is the program name --- if it's there, you can create a shortcut to your desktop for it.

Jul 15, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Previously owned Spy Sweeper


See if you can run the program from folder,should be a .exe file,
if it runs check the version under the help tab,,,if not you have to delete it and you have to delete the keys in the registry,if you don't know how to do this, do a search for webroot ,or spysweeper with windows search,and look for the installer it should say spysweeper
install or setup, reinstall the program and then uninstall it with its own uninstaller,, the file is (unins000.exe)only uninstall if this version is older that the disk you received.

Dec 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot won't sweep


1- Install using this serial: SSDC-ONLN-AAAA-NNNL-NINC

Then

2- Go into the C:\Program Files\Webroot\Spy Sweeper

Then

3- Right click the "install.dat" file-->go to Properties--> at the bottom check the boxes "read-only" and "hidden"-->then click Apply

And finally....

4- Run SpySweeperFix.v1.1.exe

Allow SpySweeperFix.v1.1.exe to run on the next Windows start up, this gives you the definition update till 2020, otherwise, you'll just get till 2008!

Hope this helps, if not, post back.

May 13, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy problems


First Try This:
Try to uninstall Spysweeper and reinstall (Control Panel -> Add Remove Programs)


If it gets nasty reboot in to safe mode (follow these steps):
1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the "Windows XP with networking"

Once you are in safe mode do this:
1. Download the free microsoft app "Autoruns" from http://download.sysinternals.com/Files/Autoruns.zip
2. Extract the .zip file
3. double click the file "autoruns.exe"
4. The program will start autoscanning your computer to see what boots up with it (it will take a few min.... bottom left of screen tells you when it is done)
5. Make sure you are in the "Everything" tab (which loads up by default)
6. Hit CTRL + F (to do a Find)
7. Type "Spy" and hit ENTER
8. The first entry containing the word "Spy" in your startup instructions will be highlighted
9. Look at the "Image Path" column, if it contains anything like "C:\Program Files\Webroot\Spy Sweeper\" uncheck that item
10. Press F3 to see the next item containing the word "Spy"
11. Keep repeating steps 9 & 10 until you get through the entire list
I'm guessing you might find the following:
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
12. Reboot as normal (spysweeper should not load up)
13. Attempt uninstall, reinstall again

Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Spy sweeper


What you need to do is
1.) click start / all programs / axcessories / system tools / system restore

2.) now restore your computer to a previous date ( one before u upgraded )

if that dont work you will need to uninstall and re install the program

cheers

Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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