My kids got there v smile pockets for Christmas 07 and they only worked for one month. The screen is blank and there isn't any sound. I changed the batteries and got the same results. So I bought the charger for the v tech games and still no difference. The off and on button wont work either. I need to know if there is another troubleshooting besides pushing the off button, removing the power source and replacing them and pushing the on button. Remember my off and on buttons don't work.
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The ac adaptor has to be set to the correct voltage , there should be a small adjuster on the mains plug. 1.5v for each battery ( regardless of battery size ); so 6v for a 4 battery , 9v for 6 battery , etc.
Sounds like the contacts on the games need to be cleaned. On the game cartridge, push back the little cover and clean the gold colored contacts on both sides. I use a cotton ball or q-tip with alcohol on it. Let it dry before you put it back in the v.smile.
yes take the cord to radio shack. you will find your cord there. you may have to buy all three cords but not very costly. tell them there is a short in your wire. need help finding a radio shack go to www.radioshack.com and click on the store locater tab.