Question about Vtech V.Smile Pocket

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Screen is blank and there is no sound

My kids got there v smile pockets for Christmas 07 and they only worked for one month. The screen is blank and there isn't any sound. I changed the batteries and got the same results. So I bought the charger for the v tech games and still no difference. The off and on button wont work either. I need to know if there is another troubleshooting besides pushing the off button, removing the power source and replacing them and pushing the on button. Remember my off and on buttons don't work.

Thanks.

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Try pressing the reset button on the back.

Also, try cleaning the contacts on the games. Push back the sleeve on the game and clean good with alcohol. If this doesn't do it, unplug it, and clean the contacts inside the unit with a qtip.

Hope this helps!

Posted on Dec 10, 2008

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Also try cleaning the contacts on the games. Push back the sleeve on the game and clean good with alcohol. If this doesn't do it, unplug it, and clean the contacts inside the unit with a qtip.

Hope this helps!

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