How to install a software program can depend on the operating system being used and the program being installed. Because of all
the different possibilities, we have created the below steps as
guidelines for installing programs in each of the major operating systems.
This document has been created as a basic
overview on how to install software programs, games, and utilities
on your computer. If errors are encountered during the
installation, this document will not cover those errors.
Microsoft Windows 95, 98,
NT, ME, 2000, and XP users
- Make sure your computer meets the requirements of the program,
game, or utility you are attempting to install.
- The manuals for the program or the readme file located
in the same directory as the install commonly contain exact
instructions on how to install a program.
- After installing or during the installation, a program may need
to install other programs, files, or utilities before it is able
to run. If this is the case, the program will commonly prompt you
to install the program or you may need to run a separate install
before the program can be fully used.
- When installing a program, utility, or game, it is always a
good idea first to close or disable any other programs that are
- After installing a new program if it prompts you to reboot
the computer, do it.
Microsoft Windows 95,
98, NT, ME, 2000, and XP users
Many software programs, games, and utilities have an
AutoPlay feature that will automatically start the setup screen for
the software program when the CD is placed in the computer. If your
program, game, or utility contains this feature, run the
installation through the screen that appears after inserting the
If you are installing a program, game, or utility that does not
contain this feature or you are installing a program from a floppy
diskette, follow the below steps.
- Open My Computer.
- Within the My Computer window, open the drive that contains
the installation files. For example, if the files are on a
floppy diskette, open the A: drive. If they're on a CD or DVD
open the D: drive or the letter of the disc drive.
- Within the drive that contains your files, locate either a
or install file. Double-clicking on this file should
start the installation for the program, game, or utility. If
you see multiple setups or install files, try to locate the Application
file or double-click each of setup or install files until you
find the file that starts the installation. Many times the
icons associated with the installation files have the same
An alternate method of starting the installation in Microsoft
- Click Start and Run.
- In the Run Window, type x:\setup or x:\install where x is the
letter of the drive you wish to start the installation from.
For example, if you are attempting to install a program from
the floppy disk drive you would type a:\setup or
Users installing a program from Microsoft DOS should have a basic
understanding of the MS-DOS commands. If you are unfamiliar with any
of the commands listed below, click the link to get additional
information and examples on the commands.
- Before installing a program in MS-DOS, you must switch to the
drive and/or directory that contains the installation files.
If you are installing a program from a CD or diskette, switch
to that drive. Additional information about switching drives
in Microsoft DOS can be found on document
CH000515. If the installation files are located in a
different directory, use the dir
command to list the directories and the
command to switch into the appropriate directory.
- Once you are in the directory or drive that contains the
installation files, run the executable for the setup. Many
times this can be done by typing setup or install
at the prompt to start the installation. If both of these
commands give a bad command or file name error message,
type dir *.exe or dir *.com or dir *.bat.
These commands will list any executable files; if any files
are listed, attempt to execute these files to run the
installation or setup of the program. If no files are listed
when typing all three of the above commands, it is possible that
either you are in the incorrect directory or drive letter, or
that the program.
Additional information about running an file from MS-DOS can also
be found on document CH000598
- Information about problems that can occur after an install
can be found on document CH000123.
- See document CH000506 for
information about how to extract a file that you've downloaded
before installing a program.
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