My picture is on a slight slant and part of the screen is cut off. I cannot see the the bottom of the screen (e.g. sports scores and the color buttons for my remote are mostly cut off at the bottom of the screen). I have used the menu adjustment to move the screen to its top most vertical position but still the bottom is cut off. How can I adjust this so that the picture is square and all on the screen, please?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Its an easy adjustment but it requires you to work around the deflection yoke on the neck of the picture tube. Above the yoke is a red connector that is carrying 30,000 volts then on the yoke itself you have wires that are connected to the horizontal and vertical circuits that can carry up to a 1200 volt pulse. So this alignment is not for anyone but a technician. I personally would leave the tilt until you can have a technician touch it up for you. Take a moment to rate my answer. Thanks...
Unfortunately, this is an internal adjustment that can not be done by you without voiding the warranty. Call the store and request warranty service. You should not have to pay to get this resolved.
The yoke has probably come loose and tilted.. From the rear of the set looking on the back of the crt you'll find a copper wire wound magnet called the yoke. It terminates on the neck of the yoke with a clamp. With the set off slightly loosen the clamp and turn the yoke assembly in the opposite direction - key word here is slightly - and apply power to check the alignment.
Keep doing this until you achieve the alignment you want. And always remember to unplug the set between attempts.
if your tv has a warranty take it back to where you you bought it.or check if your remote has the zoom feature,if it does zoom it back.or else you will have to call the repair man to program it for you.
you have to get into the tv to do the adjustment. take the cover off and then look for the CRT tube and follow the yoke cables that will lead you to the printed circuit. you should see some small tiny knobs there. something like vertical phase or horizantl Phase..you need the verital to adjust the vertical size of the pic..good luck