This device is a piece of ****. i turn it on and it says system files missing, restore files using recovery tool at iriveramerica.com. went to the site and couldn't find support, so found the european site and downloaded numerous firmwares's and updaters, found the right one, follow all the steps and nothing happens. i connect the H10 and hold the button, i get the same system files missing message but it says SYSYTEM CONNECT in black aong the top of the screen. wot do i do the firmware doesn't recognise the device, my computer doesn't recognise it, all i get is a message saying safely remove hardware. please help. i no longer have the original setup disc and have change computers. this is ****. how do we fix this.
You can also emergency connect to your computers usb port. Plug in to computer with iriver off and then hold power and the "enter" button at the same time. This should connect iriver to computer in emergency mode. Then go to my computer on your desktop and right click on "removable disk" which should be the iriver. Then click properties and go to tools. under tools tab you can check the device for errors. Then you will be prompted and make sure both boxes are checked. You want it to check volume and try to recover missing files. This takes a while but it already worked once for me. Then I let the battery die and the iriver ****ed up again. I am still messing with it to see if mine can be permanently fixed. Will post if find something better.
John
I had same problem. On this website I read that problem is due to hard drive malfunction. I have solved my problem by doing the following. Actually a friend of mine told me he solved similar problem with his iPod this way.
1- Per indication on this website (fixya) I put device next to my ear at the time I turn ON and screaky sound was present. In my case I could hear that sound.
2- on a solid table I put a piece of cloth
3- removed batery from H10 and installed back ON (I think this is called reset)
4-put iriver h10 on my hand with screen towards my palm
5-turn device ON and immediately slap it against table (with piece of cloth in between) at third attempt device boot normally.
I figure, device was dead why not try this. In my case it worked.
Now I am trying to synch my music. sometimes it sync sometimes it reports error but music is there.
SOURCE: IRIVER H10 system files misssing
you can just go into the shop you bought it from or dicksmiths or something and they would sell the disc
as for your computer one just plug in your device then when you think it has loaded and everything go in to my computer and it should have your device there!
156 views
Usually answered in minutes!
Yeah, i think i have the same problem. I'll turn mine on and it says "system files missing". My computer doesnt recognise the device in My Computer BUT i am able to safely remove the hardware. Very frustrating.
Very same thing happening with mine, can't use the iriver updater to reformat even ;(
I have the same problem. No solution on www.iriver.com. Very unhappy with my iriver as it is just about brand new
×