Question about iRiver H10 MP3 Player

2 Answers

SYSTEM FILES MISSING

This device is a piece of ****. i turn it on and it says system files missing, restore files using recovery tool at iriveramerica.com. went to the site and couldn't find support, so found the european site and downloaded numerous firmwares's and updaters, found the right one, follow all the steps and nothing happens. i connect the H10 and hold the button, i get the same system files missing message but it says SYSYTEM CONNECT in black aong the top of the screen. wot do i do the firmware doesn't recognise the device, my computer doesn't recognise it, all i get is a message saying safely remove hardware. please help. i no longer have the original setup disc and have change computers. this is ****. how do we fix this.

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  • Anonymous Oct 13, 2008

    Yeah, i think i have the same problem. I'll turn mine on and it says "system files missing". My computer doesnt recognise the device in My Computer BUT i am able to safely remove the hardware. Very frustrating.

  • essabeth Oct 21, 2008

    Very same thing happening with mine, can't use the iriver updater to reformat even ;(

  • J Fletcher Nov 02, 2008

    I have the same problem. No solution on www.iriver.com. Very unhappy with my iriver as it is just about brand new

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You can also emergency connect to your computers usb port. Plug in to computer with iriver off and then hold power and the "enter" button at the same time. This should connect iriver to computer in emergency mode. Then go to my computer on your desktop and right click on "removable disk" which should be the iriver. Then click properties and go to tools. under tools tab you can check the device for errors. Then you will be prompted and make sure both boxes are checked. You want it to check volume and try to recover missing files. This takes a while but it already worked once for me. Then I let the battery die and the iriver ****ed up again. I am still messing with it to see if mine can be permanently fixed. Will post if find something better.

John

Posted on Nov 03, 2008

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I had same problem. On this website I read that problem is due to hard drive malfunction. I have solved my problem by doing the following. Actually a friend of mine told me he solved similar problem with his iPod this way.
1- Per indication on this website (fixya) I put device next to my ear at the time I turn ON and screaky sound was present. In my case I could hear that sound.

2- on a solid table I put a piece of cloth
3- removed batery from H10 and installed back ON (I think this is called reset)
4-put iriver h10 on my hand with screen towards my palm
5-turn device ON and immediately slap it against table (with piece of cloth in between) at third attempt device boot normally.

I figure, device was dead why not try this. In my case it worked.

Now I am trying to synch my music. sometimes it sync sometimes it reports error but music is there.


Posted on Nov 01, 2008

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  • 3 Answers

SOURCE: IRIVER H10 system files misssing

you can just go into the shop you bought it from or dicksmiths or something and they would sell the disc
as for your computer one just plug in your device then when you think it has loaded and everything go in to my computer and it should have your device there!

Posted on Oct 12, 2008

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1 Answer

It says files missing need h10 recovery tool


Hello,

When the H10 comes up with the information "files missing", system files are missing on the player for proper functionality.
The recovery tool must be run to restore the player's functions.

When not having the tool available on disk it can be downloaded from
the iRiver site, starting here:
http://www.iriver.com/flash/index.asp?code=0302
In the second column next to GO, enter the word recovery in the bar.

Click on the upgrader, to see how to perform the recovery for the MTP version of this type of player.
MTP version indicates that the firmware on the player is suited for transferring media using Windows Media Player 10 or 11.

The version depends also on the region, the player has been sold. More info for checking the MTP or MSC version, see:
http://www.iriver.com/flash/popup/flash_pop.asp?board=faq&code=365

Need more help ? Just post a comment.

Dec 16, 2009 | iRiver H10 MP3 Player

1 Answer

IRIVER WONT WORK AAAAHHH HELP!!!!!? my iriver wont work when i try to turn it on it comes up and says system files missing to restore the system files, connect to iriver plus wat dose that mean i have...


Hello,

When system files are missing on the player, you will need to reinstall the FIRMWARE.

When looking online for the connection type for the H10 / H10JR, I can see 2 CONNECTION TYPES for the H10 / H10JR:
1. MTP, when using Windows Media Player 11 ( WMP11 ), for the H10.
2. iRiver Plus, when using iRiver PLUS, for the H10JR.

The connection type determines what software on the computer will be used for transferring media.
Each software on the computer needs corresponding firmware on the player to be installed.
When the player itself comes up with the information to connect to iRiver PLUS, this is the correct software for this device probably. Then the device is a H10JR.

When not having the program iRiver PLUS, go to the iRiver support site, for the download:
http://www.iriver.com/flash/index.asp?code=0302
In the left column click Plus3 and go for the download.
Run iriver plus 3 and then select [Tools > Portable Device > Firmware Upgrade] from the menu.


Need more help ? Just post a comment.
In case you have the other model player, the H10, let me know if you need assistance for its recovery.

Dec 15, 2009 | iRiver H10 MP3 Player

1 Answer

System files missing connect to recovery device?


It may have a infection with a virus. If not then visit the manufacturer's website and try updating the firmware. Ehtesham.

Jul 12, 2009 | iRiver H10 MP3 Player

2 Answers

System files are missing.....


hi Mr/Mrs.
my h10 mp3 sned the message" file system missing" .please tell me how can solve it.thank for your answer.

Jun 16, 2009 | iRiver H10 MP3 Player

1 Answer

My iriver is saying 'system files missing' to restore the systems files, connecft H10 to recovery tool.. where do i go to do this? thanks


Hi


My iriver is working again, no joke, i got it to work by hitting it off the wall! it broke when it fell on the floor so i just hit it off the wall after trying everything else.

thanks

O

Nov 08, 2008 | iRiver MP3 & Digital Media Players

1 Answer

IRIVER H10 system files misssing


you can just go into the shop you bought it from or dicksmiths or something and they would sell the disc
as for your computer one just plug in your device then when you think it has loaded and everything go in to my computer and it should have your device there!

Oct 12, 2008 | iRiver H10 MP3 Player

3 Answers

I need to restore the system files for my H10 Iriver MP3 player


go to www.iriver.com people - what the f--- do you think it means?

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 04, 2008 | iRiver H10 MP3 Player

1 Answer

Iriver h10


Get recovery tool from iRiver website

Sep 06, 2007 | iRiver H10 MP3 Player

1 Answer

What do i do?


Does the device appear in "My Computer"? Download the H10 firmware from iRiver's website and install it.

Jun 13, 2007 | iRiver H10 MP3 Player

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