Question about HP PSC 2410 All-In-One InkJet Printer

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Sending faxes I am unable to send or recieve faxes, its saying the error is 388 and not sure what that means,it used to work however since moving places the problem has started,any ideas. Cheers Rob

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Error 388 is for telephone line conditions being bad, have you called your telephone company and head you telephone line checked...?
If not please have it checked.

For more details on the error message check the link bellow with Error codes any their reasons:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=79477

Good Luck

Posted on Oct 20, 2008

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Hp laser jet m1536dnf MFP won't send fax comm error 388


You can start by making sure that the photocopy is working, this is to ensure that the scanner is working. Next, try to isolate the issue if this is only happening to only one fax number? If all of these have negative results, I suggest for a hardware reset. Follow the steps for reset found here, How to Reset the HP LaserJet Pro M1536dnf Multifunction Printer. Goodluck :)

Aug 14, 2012 | HP PSC 2410 All-In-One InkJet Printer

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Hp all in one C7280, I cannot send a fax. I get an error print out that says Error 388, image on fax send report is set to off...Please help me to fix this by e-mail or by phone 310-576-7890. Thank you,...


Hi-

try this

388 The local machine has originated a fax session and detected a remote fax machine but has been unable to detect any T30 frames. If the machine is in V.17 mode, it is likely the connection has been interrupted. In V.34 mode is also possible for this error to occur due to compatibility problems with certain machines and/or line conditions.

Solution:

1. Reattempt the fax transmission at a different time when telephone line conditions have improved.

2. Disable V.34 on the local machine and attempt the transmission using the V.17 mode. (See error 227 for changing to a slower speed or disabling V.34 .)

Jul 18, 2008 | HP Printers & Copiers

1 Answer

We are unable to find the literature that came with this machine. What is Error 388?


Hi There,

HP All in One Error 388 is a FAX transmission error code that means the Fax software has encountered too much noise on the telephone line to talk to its destination. It's not a problem with your printer. The solution is to wait until line traffic noise subsides (try again later).

If you're not trying to send a fax then your software installation may be flawed in some way and uninstaling and reinstalling the printer would likely resolve the issue.

Best Regards.

Aug 26, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Problem faxing-error message


Error 388:
Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Error 403:
Definition

During a V.34 transmission, the local machine is unable to connect (handshake) with the remote machine and is consequently unable to send a T30 frame. This occurs when the line is disconnected or if line conditions degrade during the session.

Solutions
  • Remove any pass-through devices from the phone line, and then try the fax again.
  • Confirm that the fax/phone cable is no longer than required, and that it does not pass near unshielded electric motors such as fans, heaters, or household appliances.
  • Try to send the fax at a different time when telephone line conditions have improved.

May 29, 2009 | HP Printers & Copiers

1 Answer

What is error 388


there is not error code for the OfficeJet 4315. however, there are similar code for other Hp printer.
error "388" is lised as unable to detect T30 frames. in other words, the machine fail to establish comparable connection. this can be the machine trying to send out fax in high speed, or the phone line problem.
consult the user manul how to set a lower transmission rate, or try to send the fax at a differnt time of the day . If that still give you problem, please call the phone company and have they look a the phone line.

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3 Answers

Fax not working Error 388


We had the exact same problem. Static on the line. We had the cable company check and sure enough our digital modem for the phone line was bad. The new replacement fixed the problem instantly.

Aug 06, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Can't fax in or out with my L7680


386

387

388

389

390

391

392

393

394

395 The machines were unable to complete the handshake.

*Try to send the fax at a time when telephone line conditions have improved

Aug 05, 2008 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Communication error


keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.

solution?

get a dedicated inexpensive fax machine, or use efax.com

Apr 18, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Fax


error code 388 says :-
Unable to complete the handshake.

*Try to send the fax at a different time when telephone line conditions have improved.

Mar 06, 2008 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Fax Error codes


Hi,

I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.

282 - Retry the transmission.

388 - Reattempt the fax reception at a different time when telephone line conditions have improved.

421 - Reattempt the fax reception at a different time when telephone line conditions have improved.

233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop button. (OR) Sometime Call waiting service might cause this error code.

  • Turn OFF the Error Correction mode(ECM).Steps to do. Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to Error Correction mode(ECM) and highlight -> press ok/Enter->Select turn OFF-> press ok/Enter.At Last Press Cancel to quit the menu.
  • Decrease the Fax speed.Steps to do.Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to" Fax speed"-> press ok/Enter-> Choose "Medium speed or slow speed ->press ok/Enter. At Last Press Cancel to quit the menu.
Thank You

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