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Re: Black Line on all faxes sent
Sometimes, the reason for a black line is dirt on the glass. Try cleaning the glass and rollers so there is no dirt that will stick to the glass from the rollers.
Also the original document make sure there is no dirt or creases as the creases will translate into a black line on the receiving end.
I hope this has answered your question sufficiently. If you have more questions please post a reply and i would be happy to assist. Thanks.
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DR is for distinctive ring, do you actually have distinctive ring from your phone company? Have you set the matching pattern into the Canon? It will only answer when it is sent the proper ring, unless you turn off distinctive ring.
It's not the cartridges, the waste ink is coming up thru the bottom to the exit rollers. The only fix is to have a shop open it up, clean up the ink mess and install a shield that stops the ink from coming back up when it should go to the absorbers. The new machines all have this shield and the ink tube cut back to make the ink go where it should.
those noises you hear are line noises via your phone line, not machine related but they wreak havoc on faxing. first you need to replace the actual line connecting the fax machine to the wall. If this doesn't fix the problem then have your phone lines tested. also make sure your machine is set for digital or analog service, depending on which you have. Good Luck.
I am having a similar problem. You do have to connect your phone to the jack in the machine in the "Phone" jack slot, as well as have another line out to the jack in the wall in the "L" slot. That is all I know. I am having problems with my voicemail. Either I can received voicemail, and no faxes, or faxes, and no voicemail (fax picks up at specified number of rings). It is EXTREMELY frustrating. The machine is *supposed* to be able to discern between phone calls and faxes..and that is not happening.
Your problem is not isolated; I read of two others on this site in mid-August 2008 and added my own post.
I contacted Canon Support and tried their solution (which you've already tried); it did not work. Given the choice of repairing a printer that I've had (and babied) for less than 2 years or buying a new Canon at a discount under their Loyalty Program, I chose to take my MP530 to a Canon Authorized Repair Facility.
According to the repair tech, there is a problem with the waste ink tank and ink absorber pads. The repair facility ordered and installed a rebuild kit; it took about 2 weeks. The printer now works beautifully again.
If your printer is still under warranty, you're in luck. If not, ask that it be handled as a warranty repair. In my opinion, Canon should recalling and offering to fix this problem free of charge.