Question about Jenn-Air 24 in. JDB1100AWS Built-in Dishwasher

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Jenn-Air Dishwasher Handle Loose

The left side of the stainless steal handle is very loose and I don't see any where I can tighten a screw. I took out the screws on the inside of the dishwasher door. It looked like I couldn't get at the screw from the inside. Any ideas?

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  • scrapper1965 Nov 01, 2008

    I have the exact same model with the same problem on the left side of the dishwasher handle. I'm wondering if this is a manufacturer's defect. Mine also became loose in October of 2008. There is nothing in the owners manual to indicate how to get to the handle and the inside panel will not allow access to the screws even after you loosen it from the front stainless panel. I will let my builder know of this issue so that he can avoid all Jenn-Air appliances in future homes.

  • nwelbourne Nov 04, 2008

    I usually dont respond to these, but, I have the exact same problem, on the left side. Ive tried everything, except taking the whole door apart!

  • Guby Nov 24, 2008

    We also have the same problem - left side of the door and we've taken the screws out on the inside stainless steel interior thinking that would be the access point. It's not. So don't try it. We're calling Jenn Air in the morning. Please take a moment to comment if you are experiencing the same thing - Jenn Air hates publicity like this. 

  • Guby Nov 24, 2008

    Hey! I found the answer...check out these instructions:

    http://www.jennair.com/assets/pdfs/cms/o...

  • Anonymous Feb 09, 2009

    Yep... Left side handle is loose... 

  • jmiron234
    jmiron234 Jun 10, 2012

    Great Tip below!! Worked like a charm. Thanks!!!

  • TonyG Nov 30, 2012

    AWESOME TIP....... My handle has been loose for ages! Before I had read this tip, I had already taken out all of the screws on the inside panel, lifted it and said" Yike, I can't believe they make this so difficult to just tighten a loose handle!" I followed your tip, took out only the two "long" screws on each side, lifted the door 3/4 of the way, tugged gently on the handle, and 'VOILA!" the entire panel slid right off handle and all, exposing the two screws to tighten the handle. Follow Pokeymans tip and you will have no problem! Thank you so much! The Star screwdriver is you will need is a TORX 20 size! Thank you again!

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This worked perfectly for me. Follow the link that shows you which two screws to take out. It is one screw on each side of the inside door frame. One on the left and one on the right (not the top one, but the second one down). Then pull the door handle upward about 2 inches and the whole washer face comes up. Jiggle it off and tighten the handle. Only tricky thing is that you need a star screwdriver.

The problem I had in the beginning was that I took off the middle screws on top (cause that's what it looks like in the picture), but it's actually the side screws. Don't take them all off - just the two you need.

- Pokey

Posted on Nov 03, 2009

  • 3 more comments 
  • Pokeyman Nov 03, 2009
  • poetgirl1 Feb 28, 2011

    It worked! Thank you so much! I learned something and thought I would share... at first I unscrewed all of the screws all the way around the inside panel and wondered why 2 of the screws were long (2 inches) and all the others were 3/4inch. Once I read this, I realized the 2 long screws on the sides were the ones to take off to slide the panel up and off, which was ***easy***. You are right, the picture on Jenn Air's site does not show that we are actually seeing the SIDE of the dishwasher, not the top. Thanks for helping this mom of 4 do the job, and saving me $160 for someone to come out!

  • Dave5715 Aug 07, 2013

    I had the same problem and had the same issue. Loosened all the screws and couldn't getto the handle screws. Read your post, went back and tightened the handle. Took about 3 minutes. Thanks.

  • Tony Sep 30, 2013

    Awesome, we have been living with the loose handle forever. could not figure out how to tighten. After reading this solution it was fixed in about 2 minutes. Thanks!

  • Peter B
    Peter B Nov 02, 2013

    Pokey, thanks! Your solution was dead on.

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