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Re: cd drive Acer Extensa 4420
After inserting the cd into the drive click on "My computer" and then click on the leeter of the cd drive. this will show files on the cd.
There should be a file called setup. Just double click it to start installation.(double clicking is clicking on something twice quickly in succession).
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You can find the driver here, http://www.acer.com/worldwide/support/ , try a reinstall or Open the Device Manager, select DVD/CD Rom drives, update or roll back the driver. Have you done a OS upgrade? Have you tried a System Restore to a date before this issue?
Yes it is nothing to do with hardware problem of yours, here is a tip to install your windows xp on your ACER Extensa, but before that I tell you that your hard drive inside is Sata so this is the solution, go to your BIOS Setup and change the setting of your hard disk from SATA mode to IDE Mode, find it their., and have your installation with your new windows xp, trust me, good luck!
if the drive its self is locked with a password there is a pay per use program called hd unlocker and it can be found at http://www.hddunlock.com/ if it is locked by the bios you may just open up the laptop and remove the bios battery or just go download the universal boot cd-rom at http://www.ultimatebootcd.com/ if you need more help write me a reply back
i can solve this easy,i had the same problem when i installed xp pro on my comp.it should be easier now than when i did it.first go to microsoft.com,go to their support and downloads section,then go to drivers and have them show you all the drivers you need ,then download them and install them,if that does'nt work let me know and i'll get you a program that will work.
Okay, I think I can help you but I need some more information. I'm assuming your Acer laptop currently has a version of Windows XP installed, yes? And Acer gave you a CD to upgrade your OS to a version of Windows Vista?
And when you mean that you go to your BIOS to access the CD, I'm assuming that you are talking about the boot options menu (selecting the cd drive vs the hard drive or floppy drive or what not) correct?
When you select the CD drive to boot from, what exactly happens? Do you get any error message? Does the computer turn off? Does it appear to try to load from the CD and then switch to your hard drive instead (and load your existing operating system)?