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Please help just put vista back in to acer aspire 9420 notebook,put all the drivers back in but it says there is no bluetooth hardware.i no there is because it worked before thanks lee

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  • mines_awine Oct 11, 2008

    thanks for the info but it still does not work any more ideas ? ps thanks for the fast responce last time lee

  • mines_awine Oct 12, 2008

    hello joe the button will not light when you press it,bluetooth has gone out of device manage, when you install the software that i got from acer it starts then says no bluetooth hardware installed, bluetooth went when i formated the hard drive and all the other drivers. do you think i should take the module out reboot then shut down replace it then see if windows can find it, if so do you no what area underneath it is placed thanks lee

  • mines_awine Oct 12, 2008

    thanks for the advice lee

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Go to this link, Under Vista drivers and Utilities, click on down arrow and select Bluetooth 6.0.1.3600
http://support.acer-euro.com/drivers/notebook/as_9420.html

Download and install.
You may have to copy and paste this link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 11, 2008

  • 1 more comment 
  • JDTec
    JDTec Oct 11, 2008

    Did you go to the control panel and un-install the Bluetooth. Is it exclamated out?

    Did you receive any errors on the install?

    Do you have to turn the Bluetooth on?

    Basic questions, but need to know..



    Joe

  • JDTec
    JDTec Oct 12, 2008

    yes good strategy.

  • JDTec
    JDTec Oct 12, 2008

    Is this an internal Bluetooth or one that you plug in?

    If it is a module that you plug in , you may need the drivers for that unit. Lokk at it and see if it has a model #.

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