Question about Brother MFC 420CN All-In-One InkJet Printer

1 Answer

Printer will not print

The printer simply says, "Unable to print. See troubleshooting and Routine Maintenance guide chapter in User's manuel." Thanks.

Posted by on

  • 1 more comment 
  • hfortinberry Oct 12, 2008

    I just wanted to let you know that the problem has not been fixed. I'll check into the options you provided.



    Heather

  • qazi islam Oct 14, 2008

    The printer simply says, "Unable to print. See troubleshooting and Routine Maintenance guide chapter in User's manuel." Thanks.

  • Anonymous Mar 25, 2014

    Printer Manuel required

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Brother Master
  • 4,338 Answers

When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine
  2. User's manual:
http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=mfc420cn_us&type2=5&flang=English&dlid=

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


Posted on Oct 14, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Unable to clean see troubleshooting and routine maintenance chapter in user's guide


unable to init. see troubleshooting and routine maintenance chapter in user's guide - printer: DCP- 115c

Jan 30, 2011 | Brother Multi-Function Center® MFC-215C...

6 Answers

Clean unable 46, See Trouble shooting and routine maintenance chapter in User's Guide.


Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . ryuuzaki182@gmail.com 

Mar 20, 2010 | Brother DCP 165C Compact Color Inkjet...

4 Answers

Problem with my printer Brother MFC-240C "Print unable 4F"


Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart,
try this step by step.without missing any thing. thanks

Jul 13, 2009 | Brother MFC 240C All-In-One InkJet Printer

2 Answers

The printer simply says, "Unable to print. See troubleshooting and Routine Maintenance guide chapter in User's manuel." Thanks.


Hi Bang, give this a shot,

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

Oct 14, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Will not print


www.brother.com has those user guides by model number..




Jul 27, 2008 | Brother DCP 130C All-In-One InkJet Printer

1 Answer

Will not print


What 2 digit error code does the machine display, too?

May 12, 2008 | Brother DCP 130C All-In-One InkJet Printer

2 Answers

Will not print


I have the same error message “Check the Troubleshooting and Routine Maintenance Chapter in User's Guide" I called customer service for "BROTHER 1-800-284-4329 USA; 1-877-BROTHER for CANADA. The Tech’s and I performed a series of diagnostic test, via the phone but were unable to solve the problem... Brother seem to believe that I have a defected printer head, Brother referred me to a local authorize service agent for Brother. I do have my User's Guide and there is no additional information that I was able to use to resolve this problem. HOW EVER, I am able to get the machine to print by opening the cover and close it as if I had installed ink, or removed a paper jam “SIMPLY OPEN AND CLOSE THE COVER”. I also vacuumed and blew the insides and the outside buttons of the machine with forced air from my vacuum, after all that I still have the same problem. My solution...buy a new machine mine is 32 months old and I probably have ran 15k or more print, fax, and copy jobs.
Some times we need to know when to move on, TIME IS MONEY AND TIME WASTED IS UN-REFUNDABLE.
GOOD LUCK
TG/Ks

Jan 22, 2008 | Brother MFC-3240C All-In-One InkJet...

7 Answers

Unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?


unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?

Nov 14, 2007 | Brother MFC 420CN All-In-One InkJet...

Not finding what you are looking for?
Brother MFC 420CN All-In-One InkJet Printer Logo

91 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...