I have a tom tom go 300 and have mistakenly wiped the memory card clean, if I buy a download of maps or buy a new sd card with maps on it will this then mean the tom tom will work again
same thing i wipe clean my SD card with out knowing i done it by mistake and lost every thing please some one help me with this problem
More than likely, I just purchased a new tomtom sd card on ebay with all the new maps on it, ver.7 got it for a UK seller no problems, did you back it up on your computer? hopfully you did, then you can just connect it to tomtom home and reinstall it.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I am assuming that, without being a GEEK, you are sufficiently proficient with a computer. I will describe the procedure with all the necessary details. I use Windows XP and all folders I refer to are in Windows OS hierarchy. I have tried all except starting from the SD card, I happen not to have a 2GB card ready. I suggest you read the whole post, think about its feasability from your point of view, and proceed from there. If you have any misgivings about what I say, DO NOT DO IT. I shall NOT BE HELD RESPONSIBLE FOR ANY DAMAGE TO YOUR GPS.
First of all you should install the HOME application on your computer. Then you connect your GPS to the computer. When it asks you if you want to connect to the computer tap YES, and the HOME application will launch. You may let it perform an update (if any ) of the OS (application that manages the GPS). Do not let it make any update of the OLD map. On each screen you have a CANCEL button.
Use the TomTom Home Application to backup your device. The backup will be stored on your computer, and you will be able to restore it in case of a problems.
Disconnect your GPS and insert the SD Card in slot. Then connect the GPS to the computer and let it communicate with the HOME application. When HOME launches it will show you the internal memory of the GPS and the SD card and you are asked to select from where to run the device. Select the external SD card.
If any thing goes wrong STOP.
In the main window of the HOME application use the right arrow to go to go to Backup and restore icon. Click the icon, HOME will restore the application and the old map, all that is on the internal memory.
If that does not work, I think you should copy the content of the backup folder \My Documents\TomTom\HOME\Backup\GO\Backup01 on the SD card. and try restarting the system from the external card.
What remains to be done is to look for the new map and put at the right place in the HOME folder. Here I will show you the directory hierarchy in WindowsXP On my computer the map is \My Documents\TomTom\HOME\Download\complete\map In this directory there is folder called North_America_2GB. It contains a 1kB activation Zip archive file, a 1.5GB map zip archive, a 6kB table of contents (. toc file) and two image files.
Once the application and the map are on the external SD card you should be able to start the device from the internal memory or the SD card. When you turn it on you will probably see two icons (one of the internal mempory and the other for the SD card) . They will be flashing for a short while. You have to tap the one that you want to start with.
Question for you: How did you wind up with a navigator with no card and no maps? You might consider taking it back to the place you bought it and exchange it for one with the minimum necessary to make it work.
If you deleted your card your program is more than likely lost along with all of your maps. However never fear. If you had an account with tomtom you should be able to download a file from them that can update your sd card, But be aware they will probally charge you. Make sure to tell them that you were downloading one of THEIR updates.
I saved the map on to my computer from the tom tom in Tom Tom Home and installed it on to a new SD card and now it working perfectly. I bought a 2mb SD card for £6.70 put it into a card reader and connected to computer and installed map and it gave me the instructions to put into device (Tom Tom) and switch on to connect then off and back into card reader to finish. Then I disconnected device which is important to do by the way put the new Sd card into Tom Tom and it is workink perfectly. I hope this help others who have problems.
you are using the tomtom update application on PC?
your download is complete? New charts and firmware?
Make sure you download right firmware.
If not download right one.
Besure map download wasnot broken off because of time-out.
Format after backup your SD card. Start reinstalling firmware and then maps. Be sure not too have too small memory size SD card.
I have been in this mess. TY TomTom for your bad service
I have a Tom Tom go 300 the existing memory card is only 128 MB. so i purchased a new 2GB sd memory card that is compatable with my device. I followed the instructions on Tom Tom Home which tells you to back up your TT take out the memory, install the new memory card and then restore your device, the problem is that it won't restore the information from my computer back onto the new 2GB memory card.
If you have TomTom that have the slot for SD card, then it should accepted the SD card. The instruction for how to use the SD card is simple, but it is hidden in the TomTom Home, that's why it's difficult to find it. Below are the instruction how to use the SD card.
1. Format the SD card (FAT32) and do not stick the SD in the slot yet
2. Run Backup (connect TomTom device to computer)
3. Disconnect TomTom from computer and turn off
4. Slide the SD into the slot and connect TomTom back to computer (choose "yes")
5. In the TomTom Home menu, Choosen Backup & Restore >>> and choosen Restore
TomTom Home will add all applications to the SD card. So the internal memory still have the applications and the SD card also had the same applications. Everytime you slide the card in, TomTom will automatic detect and use it as its primary storage, if it not detect, you can go to the device menu and pick the device to connect to.
Whenver you take the SD card out, then TomTom will use its internal memory.
Hi, i did the same thing with my tom tom 300 go, i fixed it by borrowing my mothers sd card from her tom tom 710, i put the card into a card reader and copied the hole card to my computer then copied it back onto my sd card out of my tomtom then put in mine and bingo it worked with all the fetchers that her tom tom had and the updated maps it still said it was a 300 but had the 710 stuff try this it worked for me it should work for you.