At first it started with a paper stuck so I pulled it out . when printing it had white stripes or thick white lines. Tried to do different ways of troubleshooting that was in the manual now it would not start to do print at all. help please
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Welcome to FixYa.
Paper may get stuck or jammed in the printer. Follow instruction below to find and remove jammed paper.
1. Turn off the printer.
2. Unplugged the cable of printer from the computer.
3. Remove all loose paper from the paper tray.
4. Do not pull jammed paper from under the front cover.
5. Press the resume button, If the paper is still jammed maybe there is still some scrap of paper, proceed to the next step.
6. Remove the back door or rear access door.
7. Pull the jammed paper out of the printer.
8. Check to make sure no scraps of paper are stuck in the printer.
9. Put the rear access door back into the printer.
10. Plug the cable printer to the computer.
11. Turn on the printer.
Hope this information will help.
Thank for using FixYa.
If you don't see anything stuck down where the paper starts in, you might have a bent frame. What I see the most on this model is the center gets smashed down by luggage piled on top or tools and it bends the frame so paper can't pass thru. I have been able to rescue a few of these but usually you need a new print engine that runs around $169.00.
That is a fairly fragile printer, if you pack them in luggage they put other bags on top which bends the frame of the printer so that paper can't pass thru anymore. The only repair is to replace the entire print engine which costs more than a new printer.
To clear stripe....Open the front cover and look on the inside of the right side of the printer....There you will see a pictorial instruction showing the PRINTER HEAD cleaning procedures.
Follow them (remove tab/plug on right side, pull out on head lock arm on inside right, then fully pull out the printer head arm inside the port on the (outside of printer) right side.....Then push it back in, replace tab cover, push the lock back in (inside right-front) and problem solved.....
if your printer is flashing 4 orange and then back to green repeatedly - i found a solution to it for my ip90v - i opened the printer and checked the right hand side cogs - carefully turn them and you may see that some stray paper jam debris is blocking the cleaning unit from returning to its home in the bottom front of the printer - carefully remove it and replace the casing - turn on and with any luck you will have a dully functioning ip90 like i did.
check the paper feed section of the printer. it may be item stuck in the paper path. causing the paper jam senor to stay on. also it know for these printer to have a waste in full. this will stop all workings of the printer. as these printer only have small waste ink pad in them. Need to know if the printer is flashing just green or if it flashing green led then a orange one.
Try selecting an option in the printing properties to print in grayscale or black and white (you usually only have either one or the other).
This will utilise ONLY the black cartridge, the color will remain dormant which should make your prints come out in black and white - if not, your black cartridge, or the space between the bottom of the black cartridge and the paper is contaminated with color ink.