Question about HP Office Equipment & Supplies
HP printers can be very touchy about the way they are installed.
1) Disconnected the printer
2) Uninstall the software
3) Restart your computer
4) DO NOT PLUG IN YOUR PRINTER
5) Install the driver and only connect the printer when the installation tells you to.
The other source of problem is where the printer is connected to the printer, if it is connected to a USB hub (especially an unpowered one) it may cause issues. Try connecting to one of the ports at the rear of your computer.
Check your cable, maybe try another one, it could have become damaged in the move.
Posted on Oct 11, 2008
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Posted on Jan 02, 2017
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