Question about SanDisk Sansa E280 MP3 Player

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Sana e280 frozen screen reads Refresh Database

I was loding a new playlist using WMP and windows locked up so I pulled the USB. The player screen went blank so I pushed the menu button to turn off the player and at the same time the refresh database screen appeared then the player shut down. Upon restart the screen comes on and the Refresh Database screen starts normaly but the loading bar stops about 1/6th of the way and the unit freezes.

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  • Anonymous Dec 06, 2008

    it wnt download

  • Darius_21m Feb 15, 2009

    when the player is boothing up it goes on the menu screen and frezzes and it says rfreh data base!!!!!!!

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Put the player in recovery mode by placing the hold slide button at the top of the player so that the red showes, held down the record button while turning on the player. upon connecting the USB cable the unit will go into the recover mode. Go to my computer and look for the drive which states "16MB Format" and copy the firmware files into it. Disconecting the cable after the files are copied will cause the player to reload the firmware. The player will restart and then shut off because of the Hold button position. Slide the Hold button back into normal mode and push the menu button to restart. The unit will power up and display the language settings. I went to the settings menu and changed the player USB setting to USC. I then placed the player in recovery mode again and went to the MY Computer again and set window to show hidden files. This allowes windows to see the database drive. I then ran chkdsk on the database drive which found a lot of crossed linked files. This then allowed me to delete all the files in the database. Upon comming out of the recovery mode the unit restarted normaly.
You can get the firmware at this site. http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip

Posted on Oct 13, 2008

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