I was loding a new playlist using WMP and windows locked up so I pulled the USB. The player screen went blank so I pushed the menu button to turn off the player and at the same time the refresh database screen appeared then the player shut down. Upon restart the screen comes on and the Refresh Database screen starts normaly but the loading bar stops about 1/6th of the way and the unit freezes.
Re: Sana e280 frozen screen reads Refresh Database
Put the player in recovery mode by placing the hold slide button at the top of the player so that the red showes, held down the record button while turning on the player. upon connecting the USB cable the unit will go into the recover mode. Go to my computer and look for the drive which states "16MB Format" and copy the firmware files into it. Disconecting the cable after the files are copied will cause the player to reload the firmware. The player will restart and then shut off because of the Hold button position. Slide the Hold button back into normal mode and push the menu button to restart. The unit will power up and display the language settings. I went to the settings menu and changed the player USB setting to USC. I then placed the player in recovery mode again and went to the MY Computer again and set window to show hidden files. This allowes windows to see the database drive. I then ran chkdsk on the database drive which found a lot of crossed linked files. This then allowed me to delete all the files in the database. Upon comming out of the recovery mode the unit restarted normaly.
You can get the firmware at this site. http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip
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The Sansa e280 can be operated in 2 ways of USB connection modes: MSC or MTP.
In MSC mode, viewing the player as a removable disk, the "copy
and paste" or "drag and drop" method will work.
In MSC mode always through the "safely remove hardware" icon, click to remove the player's disk before taking out the USB cable.
In MTP mode, operating the player in software like Windows Media Player: under Library or Sync,
first create a playlist
next sync the playlist.
In MTP mode, follow up the warning or text in the software that gives permission when to disconnect the player.
When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
·Open up Windows Media Player(WMP) on your
computer. To add a track to a playlist on your computer using WMP, click to
highlight an item. ·Right-click on the
item that you want to add, then select Add to Playlist. A pop-up window will
appear. Select an existing playlist or add a new one. Your selection is now
added to your playlist. ·Delete a track. When
you do not want a track on your playlists anymore, you are able to delete it.
To delete tracks and playlists, click to highlight an item. Right-click the
item and select Delete from Library to delete it. ·To Edit track
information, click on a track. Right-click and select Edit. Click on the text
boxes to edit relevant information. ·Once all changes have
been made, connect your GoGear to your computer with your USB cable and
download the new playlists.
"Refresh database" is a normal message that you will get everytime you unplug the Sansa from the computer - don't worry about that aspect.
If the songs that you have transferred have DRM encryption on them, they may not play right (or at all) on the Sansa.
If you have Windows Media Player 11, I would get the firmware update from the Sansa website AND format the Sansa inside Windows Media Player:
for the firmware,
for the format, http://www.sandisk.com/Retail/DriverDownloads.aspx
Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything and get your player functioning normally.
I am using windows2000 OS, can not yet justify a faster Pc to run XP .. following is what I use to load and manage my MP3 audio files on my H10 20GB
>using an alternative to WMP 10, I use 'EasyH10' .. prepares an H10 player without iriver
plus or Windows Media Player 10 based on music and playlist files transferred manually using windows Explorer
Info re Easy_H10 URL http://www.misticriver.net/wiki/index.php/Easy_H10
- connect USB cable between Pc and H10
- place H10 in 'Lock' position
- use a tool ( refashioned paper clip ) to press the reset button
- start H10 in USB Mass Storage Device Mode... Hold down 'O' button, continue holding 'O' button
while you press the 'On / Off ' button until screen displays USB connection, after emergency display
- In Windows Explorer locate the ' removable drive'
- Transfer your music files with tag information to 'Music' directory on H10
- Run EasyH10
- for Media database construction to display songs in MUSIC mode.
- Playlist conversion, a necessary process for your playlist files to become compatible
(recognizable) with an H10 player.
- EasyH10 also imports/exports tuner presets from/to a text file.