Question about SanDisk Sansa Clip MP3 Player

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It won't turn on

I tried turning on my sansa clip this morning and it won't turn on!
I've used it for a year, and this has never happened before!
I've also tried charging it again, but it won't turn on still on. It has cooled off, and it still doesn't turn on. What do I do? I can't afford to get a new one..

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  • Anonymous Feb 22, 2009

    like the question above. it won't turn on! the onlt time it does is when i plug it in the computer but after i pull it out, it turns all black again. =(

    And i try formating it and firmwire to but nothing works!

  • lohith_bca Mar 06, 2009

    I have purchased sansa 2GB MP3 player last month. 2-3 times it charged properly now it is not getting turned on,
    when i connect to my laptop for charging
    1. laptop detect's new hardware found as a MTP device (at the time of detecting in Player it shows connected, writing and get hangedup at writing)
    2. in laptop also it not showing drive in my computer.
    3. i have checked in device manager both MSC and USB.
    Kindly give salution for this.

  • Anonymous Mar 16, 2009

    I cant turn mine on now? It used to work?

  • mjtt May 11, 2010

    Hard reset???



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I will assume you have not changed anything (new computer or software, plugged in to someone else's computer, new audio added, etc.)
Before you go on, make sure you have backed up everything on your Clip.

  • Hard reset the Clip
  • Reformat the Clip in Windows explorer.
  • Update the firmware:
If none of the above work, you probably have a hair barrette.

Posted on Oct 11, 2008


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After that, you should update your new firmware from sandisk forum, you should check Sansa Clip or Sansa Clip+ from the following web,
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My player will not turn on and all my files are empty

Are you using a Mac or PC?

If using PC, then try formatting your sansa clip. This will erase all the files on your mp3 player, but at least you'll be able to access it again. To format: Connect your player, go to "My computer", find your sansa clip in the list, then right click on the sansa clip drive. Click on "Format". Let it erase all your files.. then it should work! I had the same problem, and I got mine to work like this.

If you have a Mac, your computer might not be formatting it properly... try this:
If you have access to Windows, connect your player, launch WindowsMedia Player, and you'll be able to format it correctly...

See the sansa forum for more info:

Good luck...Hope this helps!

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your might have to let the battery die down completly
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Can turn on

The Sansa can sometimes break overnight if you sleep on it. This happened to me. I don't think this is really a solution, but if you bought it at BEST BUY, they have a 2-year guarantee for a new one.

Big Tony

Jan 24, 2008 | SanDisk Sansa Clip MP3 Player

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