Question about RCA DRC8312N DVD Recorder/VCR

1 Answer

RCA DRC8312 DVD/VCR player is stuck on Hello

My RCA DC8312 DVD/VCR player is stuck on (Hello) and no matter what i do it wont work. it says hello when you first plug it in, but now its turned in to a real problem. i've tryed reseting it like the manual says but it hasnt worked. from what i've found out alot of people have had the same problem and no one has found a solution. so if you find one you would be everyones hero. please help.

Posted by on

  • 1 more comment 
  • Elaine Torkelson Oct 17, 2008

    I have the same problem! Does anyone know what to do about this?

    Thank you!

  • Anonymous Nov 13, 2008

    Does not copy onto dvd. it just stops then you have to disconnect in order to restart process.

  • Anonymous Mar 17, 2014

    rca dvd player stuck on hello

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi,

The "H E L L O" message is part of the booting/initialization process of the built-in micro processor of the RCA DVD Recorder. Just like in a PC, it can also suffer from crashes/hangs.

Initially, pls try a reset. "disconnect it from all power and cable sources, leave off for 1/2 hour, then plug back in and hold the stand by buttons for the remote and on the machine at the same time"

If the above is not corrective, then you may have to consider a repair, probable areas to start checking would be:

  • firmware, might need a re-flash or update;
  • hard drive, might have bad sectors or require replacement.
Alternately, if you are not considering a DIY (do-it-yourself), you may have to re-evaluate the options since in some instances, cost and time of repair may no longer justify having the unit serviced.

Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 20, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My DVD Recorder & VCR (DRC8320N) has Hello on display


Even though the power light may be off the unit is still on. It will be warm on top. Unplug the unit for 30 minutes and plug it back in, that will usually reset it.

Dec 03, 2009 | RCA DRC8320 DVD Recorder/VCR

2 Answers

When turned on stays stuck in Hello mode and nothing works.


You cant solve this problem . This is internal problem . So you first contact the experienced mechanic. do first

Jun 02, 2009 | RCA DRC8335

1 Answer

Unit says hello


This problem is normally caused by a dvd player with a dirty lens that it cannot read or detect a dvd in the player. At the same time if this is a dvd/vcr combo a vcr that will not load or is stuck can cause the problem. These can be checked by taking the screws off the unit and taking a look at the position of the dvd laser lens or the vcr position to see if it is in the fully eject position. The part that holds the laser lens to read the dvds can be moved manually back and forth to dislodge it from a stuck position with the power off. Depending on how long it sat around it could just be stuck. You see when you first turn the power on to the unit initially or try to eject a dvd, it will cycle through and try to read a dvd even though there is not one there on power up. If that assembly that moves the lens to read the dvd cannot move, it will cycle off and turn itself off even though you try to reset it with the power button.
A transistor on the power supply can also cause this problem but without taking signal and voltage measurements it would be difficult to pinpoint the exact one. So try moving the laser lens assembly manually and then turn it back on. Let me know. Good luck.

Jan 15, 2009 | RCA DRC8335

1 Answer

Nothing Happens but "hello" unless I unplug.


This model seems to have myriad problems and I suspect that it was made in China since the VCR market is fading quickly. If you manage to find warranty info, I'm sure it will require a receipt and probably was only warranted for 90 days as is common with all of our junk consumer stuff these days. The RCA that built that machine isn't the one we remember. I'm sorry for us all-  

Dec 30, 2008 | RCA DRC8300N DVD Recorder/VCR

2 Answers

RCA DRC8312 DVD/VCR player is stuck on Hello


Faulty power-supply symptoms:

The front panel display and buttons are completely nonfunctional and appear dead. The unit will do nothing more than display the following messages on the TV screen:

Interface error
(and or)
Interface error! Turn off the power

If a DVD or VHS tape was inserted prior to the error occurring, you won't be able to eject either from that point further. They'll remain stuck inside the unit until you've completed the repair detailed below.

Interface error! Turn off the power <--- explains how to completely restore your combo in less than 20 minutes by replacing a $1.59 part on the power-supply board. mikeadams110@yahoo.com

Nov 13, 2008 | RCA DRC8335

1 Answer

Rca dvd/vcr dual recorder, wont play dvd


My VCR/DVD Model # DRC6200N is not working. I can hear the DVD but no picture, do you have any suggestion what is wrong?

Jul 17, 2008 | RCA DRC8295N DVD Recorder/VCR

1 Answer

Rca dvd\vcr locked on hello


The hello issue is most likely a faulty DVD-RW. These go out on thse models more than usual. Reset is a combination of 2 buttons. Press and hold the play and disk tray open or the power and play ( i forgot the exact sequence but you get my drift, press 2 buttons for about 10 seconds). You can also update the firmware...or atleast could before from RCA.COM but they no longer support this midel. I do have the software update on CD but it won't do any good on Hello issue. If worst comes to worst, open the player up and replace the DVD-RW drive.

May 25, 2008 | RCA DRC8060N DVD Recorder

Not finding what you are looking for?

Open Questions:

RCA DRC8312N DVD Recorder/VCR Logo

934 people viewed this question

Ask a Question

Usually answered in minutes!

Top RCA Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74887 Answers

jason

Level 3 Expert

905 Answers

matt martin
matt martin

Level 3 Expert

1213 Answers

Are you a RCA Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...