Question about RCA DRC8312N DVD Recorder/VCR

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RCA DRC8312 DVD/VCR player is stuck on Hello

My RCA DC8312 DVD/VCR player is stuck on (Hello) and no matter what i do it wont work. it says hello when you first plug it in, but now its turned in to a real problem. i've tryed reseting it like the manual says but it hasnt worked. from what i've found out alot of people have had the same problem and no one has found a solution. so if you find one you would be everyones hero. please help.

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  • Elaine Torkelson Oct 17, 2008

    I have the same problem! Does anyone know what to do about this?

    Thank you!

  • Anonymous Nov 13, 2008

    Does not copy onto dvd. it just stops then you have to disconnect in order to restart process.

  • Anonymous Mar 17, 2014

    rca dvd player stuck on hello

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  • 6,966 Answers

Hi,

The "H E L L O" message is part of the booting/initialization process of the built-in micro processor of the RCA DVD Recorder. Just like in a PC, it can also suffer from crashes/hangs.

Initially, pls try a reset. "disconnect it from all power and cable sources, leave off for 1/2 hour, then plug back in and hold the stand by buttons for the remote and on the machine at the same time"

If the above is not corrective, then you may have to consider a repair, probable areas to start checking would be:

  • firmware, might need a re-flash or update;
  • hard drive, might have bad sectors or require replacement.
Alternately, if you are not considering a DIY (do-it-yourself), you may have to re-evaluate the options since in some instances, cost and time of repair may no longer justify having the unit serviced.

Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 20, 2008

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Posted on Jan 02, 2017

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