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Printer is saying offline for status - HP Office Equipment & Supplies

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Your printer might not be turned on or there is a problem on the printer cable.

Posted on Oct 11, 2008

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I checked everything, the printer is connected, there's ink, everything is good, but it says it's offline. I clicked "Use printer online", but it's still offline. I tried Refresh, and it's still...


The first thing I would check is the cable. If you're using a USB connection, try a different (and known to be good) USB cable. If that doesn't do it, you may have a damaged USB connection socket at the printer, which is not cost effective to repair.

Hope that's helpful.

Dec 31, 2010 | HP Deskjet F335 All-In-One InkJet Printer

2 Answers

Hp deskjet 6980 will not change to online. Working wirelessly. It says Offline and can't be changed to Online. I have to reinstall everytime.


Right click printer properties and select online. Start /settings /printers. Offline can also indicate a connection is not available - this occurs with demo versions of printer software. When the demo expires, the printer goes offline. The fix is to just use windows networking and shared printer.

Aug 29, 2009 | HP Deskjet 6980 InkJet Photo Printer

1 Answer

Printer status says offline, and we can not print on laptop


Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

Aug 10, 2009 | HP Officejet 6500 Wireless All-in-One...

2 Answers

Offline printer


unplug the USB lead and plug it back in...if no response try another USB port, if still no response use a different lead or put a gentle bend in the one you have to make the connection tighter....make sure the printer is on of course

Aug 02, 2009 | HP DeskJet F380 All-In-One Printer

2 Answers

Printer won't print says it's offline


hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
thanks

Apr 04, 2009 | HP Deskjet F340 All-In-One Printer

1 Answer

Printer status offline needs to be online


Do you mean it says "offline" under the printer icon in your PC's printer dialog box?
Right click it , then select "use printer online".

Please let me know

Apr 04, 2009 | Zebra 110Xi III Plus Thermal Printer

2 Answers

Status on print job says offline dell m5200


a few questions:

-Do you know this printer IP?
-Can you ping this printer?
-How many printers do you have on your network?
-Did all the printers on your network offline or just this printer?
-Did you check the network cable that connected to your printer?

solution:
-you might try to restart printer spooling service on your print server
or
-If your server is still functional, you might try to reinstall/set up this printer on network

Mar 24, 2009 | Dell M5200n Laser Printer

1 Answer

Cant print . says something about offline.


Hi,

go toand open printer settings click the printer icon in that menu it should say use printer online highlight and click.

Good Luck

Jan 30, 2009 | HP PSC 1210v All-In-One InkJet Printer

2 Answers

Nothing happens when i tried to print from my computer the status is offline what is wrong


same thing, woring one minute, next minute, offline. cords plugged in , no reason i have found but it happens all of the time

Sep 02, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

How to change "offline" status to "online"


Assuming you are on a PC:
Go to your control panel in Windows, open the printers box, choose your printer by double clicking on it, then click on 'printer' on the left edge of that window. Scroll your mouse down to where it says 'use printer offline' and uncheck that option. This should release any documents you have waiting in the queue.

you will also need to check your manual on how to set its sleep function, as some printers like to go to sleep really quickly - and that causes Windows to think it is offline.

May 21, 2008 | HP PhotoSmart C4280 Laser Printer

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