- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If no burning or smelling, maybe nothing to do with motor, and if caused by the safety cut-out, it will need about an hour to cool down, and then check filter, bag, and drop coin through hose, pipes and the floor tool, to check for blockages and to stop it running hot. Damaged cable, worn carbon brushes, broken electrical rewind electrical contacts or even the printed circuit board (later models) are the most likely causes.
I suspect there is a blockage somewhere along the pipes leading to the dust bag.
The bag full or bag change indicator measures how strong a vacuum is present at or near to the point where the bag is connected to the pipes. Under normal conditions an empty bag poses little resistance to the air passing through and therefore causes only a slight vacuum. A full bag poses a lot of resistance and therefore causes a strong vacuum which in turn makes the indicator show time to change.
If, however, there is a blockage somewhere, regardless of the state of the bag, a strong vacuum develops which causes the indicator to show as if the bag is full.
The hot smell is proably a result of the motor having to work hard trying to overcome the blockage.
Try to look into all the pipes - you may need to do a bit of dismantling and/or strech out flexible pipes to do so - to see if there's anything stuck. Also try some (careful and gentle !) poking through the pipes with something like an un-ravelled wire coat hanger, but take great care when poking through the flexible pipes as these can be ripped and then you'll have a differnt problem !
The other possibility is there is a blockage in the foot. these models have dual channel air flow (windtunnel) and become blocked when not cleaned depending on use. under the roller there is a cavity that can be removed for cleaning. a hot motor can be caused by poor air flow.
The Hero 1600 should use 32mm type floor fittings which means on EBay you can pick up just about any type of floor tool which is suitable for most Hoover, Electrolux and Morphy Richards/Goblin appliances. This means you can use other branded tools and floor heads just by their fitment rather than the name.
EBay is a lot cheaper than having to order a brand new one from Hoover themselves. Alternatively try any floorcare repair shops who offer additional tools which can be purchased. 9 times out of 10 they will have a floor head which is similar to the one which has broken on yours.