Question about GE Profile PSI23NCR Side by Side Refrigerator

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Kenmore fridge icemaker doesn't work after move

I moved about a month ago and since then, the icemaker doesn't work. Plumber checked the water line coming into the house, and there is water, but water is not getting from that line to the icemaker water line. Water did come through the new filter when it was attached to the house line and flushed, so I don't think it's the new filter and line, but since attaching to fridge, nothing is getting through. When the movers took off the old tubing and filter and put the new one on, could they have damaged something? Or could the move have shaken something loose? Any ideas are appreciated. Thanks.

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  • Anonymous Nov 27, 2008

    GE SIDE BY SIDE REFRIGERATOR PSS26HRB



    My icemaker made a highpitched whiseling sound for several months, then stopped dumping ice. Fom all the people having this problem, it sounds like a defective icemaker! Anyone have a fix?

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  • GE Master
  • 19,396 Answers

Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


Appliance Parts From PartSelect

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Posted on May 22, 2009

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1 Answer

No Water going in to the fridge


Hi Norm,

Most fridges don't need a motor to run in order to dispense water. A simple on / off solenoid on the water line (same for the ice maker) that makes a click when changing from off to on and on to off is usually all anyone hears (the ice maker makes rumbling sounds and you can hear ice falling into the bin - too).

Check for ice. If it has a maker and it is making ice, the problem could be a defective water dispenser switch, solenoid or other circuit component or wire. If no ice, I'd suspect a filter or water supply issue.

Make sure the filter is fully inserted and twisted into place. Many filters have marks to align when 1) inserting and 2) to let you know when it is installed correctly. When sure it is installed correctly - try to dispense water again. Many fridges will dispense water without a filter. Check your manual before trying this though! If not working still, remove the filter and try to dispense water. If you're able to dispense water, the problem is either the installation of the filter or the filter itself. Try to re-install it correctly. Try to dispense water again.

If it still doesn't work - call the plumber back and ask why there's no water. Or - try this yourself:

Locate the point of attachment to the domestic water supply that the plumber used. There should be a valve to turn the water on and off. If off, turn ON. Try to dispense water again.

If that doesn't work - check to see if the fridge has pinched, kinked or crushed the water supply line. You may need to move the fridge forward to gain access to the water line and connection point on the fridge. Repair or replace the line as needed and route in such a way that moving the fridge in or out will not cause it to damage the line again.

Good luck!

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We recently moved our GE Profile refridgerator to the basement washroom. The plumber recently hooked up the water line for the water / ice dispenser with one issue: the water works but the icemaker is NOT...


NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
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It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
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Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
PLEASE GIVE A TESTIMONIAL AND VOTE FOUR THUMBS UP IF THIS WAS HELPFUL

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Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking same part needs replaced.The water valve at the bottom rear of fridge
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
PLEASE VOTE FOR ME IF THIS WAS HELPFUL

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If you would like a repair manual for your refrigerator, you can get one here. These are helpful to have in case you have other issues with the fridge.

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