Question about Microsoft Windows Live OneCare 1.5 for PC
Windows live one care purchased from a reputable dealer in england. activated online using a product code. i cannot renew this subscription online as the programme takes me to an american address system that will not accept my home address in england. furthe to this whenever i click on the "renew" button in the onecare warning of subscription ending ,the programme will not recognise my windows live password. I am unable to renew my subscription to one care and really wish to do so . please help. Thanks. Ray
I cant remember my ID or my password please help .
Posted on May 04, 2009
Try to resent your windows live id:
Reset a Windows Live ID or fix an unavailable Windows Live ID When you installed OneCare, you may have entered a Windows Live ID. When you try to activate your OneCare subscription using a different Windows Live ID, the Windows Live ID may be unavailable, and you are unable to update or change it. Run the following tool to reset your Windows Live ID.
In Windows XP, double-click the file.
In Windows Vista, right-click the file, and then click Run as administrator.
If you have a paid subscription, you're eligible to receive e-mail, chat, or telephone support. However, if you have a free trial subscription, you're eligible to receive only e-mail support.
To submit a Service Request and contact a OneCare Support agent:
You'll need this Service Request number when you start your session with a Customer Support agent.
Posted on Oct 11, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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