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Re: lens won't in on camera and makes clicking sound.
When you dropped your camera, some dirt got on the outside of the lense or some mechanical part of the lense broke or dislocated. If some of the mechnical part of the lense is damaged, you need to open up the lense from the camera and inspect the parts. Look for loose parts, then clean it and put it back.
I had the same problem with my sony Cyber-shop, but it was not dropped. somehow one or more small piece of dirt got on the outside of the lense. Here is what I did and the problem was fixed for good.
While turning the camera off, I pressed on the lense (up and down motion) softly. After a few times, the lense retracted 95% of the normal retracted position. I then, pressed the lense a little harder in untill it was fully retracted. It has been working okay since then.
You should always keep the outside of the lense clean and do not drop it.
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This kind of problem occurs if camera dropped on floor that broke lens mechanism OR lens mechanism got dust particles that make it stuck. Usually lens mechanism needs to be replaced to solve the issue, however, user level try to solve the problem is to tap camera on your palm a few time gently that may release stuck lens mechanism and it start working again, if that does not help then lens assembly will be replaced. Thanks.
Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.
Drop the camera onto a carpeted floor from about a foot and a half to two feet. I did this once when my DSC-H50 had the same problem and it immediatly began to work again. It landed just on the fron edge of the cylinder around the edge. I left the lens cap on. Many people have had this same problem with other sony models and it works well for them as well. I know it sounds far fetched which is why I am including this link: http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscp200_question.html?qid=3653
That is where i found the information to fix the same problem you are experiencing.
I have the exact same issue. I've found some threads that said try using a duster can of compressed air to dislodge any foreign objects (even as small as a grain of sand) from the lens mechanism, but this did me no good. It made the issue less frequent, but it's still there.
Other people suggested taking apart the camera and making sure the internal components are in their proper places, and not preventing the lens from opening and closing properly.
Lastly, others have suggested hitting the side of the camera with your palm to knock it back into shape (some have even gone so far as to say to drop it on a carpeted floor).
That is what casio calls a lens error. You will have to send it in and have it fixed. The cameras don't do well even when dropped from that short distance.
Call repairs at 800-706-2534 and keep choosing option 1. Tell them that you talked to tech support already otherwise they will try and transfer you to their tech support.
Unfortunately the lens assemblies in these compact digital cameras are quite delicate. The drop probably knocked the barrels of the lens out of alignment preventing it from moving.
You can try to GENTLY twist the lens back and forth, you may be able to click it back into alignment allowing it to function normally.
If the gentle manipulation fails to fix the problem you will need to get the camera serviced by a professional. There are quality repair services on the web who will work on your camera.
Advance Camera Repair
After the basics (cleaning the lens, replacing the batteries, etc.), try dropping the camera on a carpeted area from about 2-3 feet. It worked for my Fuji A500 and 90% of the responders on the link.Everything on the web said it would cost ~$100 to fix.I was in the process of researching new cameras to buy and had nothing to lose by dropping it on the floor.
The error may be caused by debris in the zoom mechanism preventing it from working.Dropping the camera loosens the debris and voila!