Question about Microsoft Xbox 360 Console

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Xbox 360 setup

I have the xbox 360 and want to go live but im having problems i have the 3 wireless modem tha plugs into my acer laptop which i have connected to my xbox via the ethernet cable but im getting no response, it keeps comming up ip address failed, could you tell me what im doing wrong thanks

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  • Anonymous Jan 03, 2009

    i need help getting an IPaddress because without it i cant get xbox live

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  • 52 Answers

It way be that your modem and/or router does not recognize the ethernet cord. the contacts on either the cord or port might be fried. try plugging the xbox cord into the laptop port if the laptop is hooked up by cord or try using a wireless adapter for your xbox if the wireless seems to work fine with your laptop.

Posted on Oct 14, 2008

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Do u need a wireless adaptor to set up xbox live??


No, a Xbox 360 Wireless Adapter is not required to access, and set up Xbox Live, but you will need an internet connection. If you are close enough to a modem or router, you can buy an Ethernet cord, and plug it in to both the modem/router, and firmly into your Xbox 360 console. You will either need the Xbox 360 Wireless Adapter, or the Ethernet cord. Ethernet cords are very cheaper, much cheaper than a Wireless Adapter, but the Wireless Adapters are much or easier to reason with. So choose wisely with money.

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To connect to Xbox Live, you will need a wired Ethernet cord plugged into the back of your Xbox console. If you are using a Xbox 360 Wireless Adapter, you have to plug it in into the back of your Xbox located to the bottom left from flat on the ground. Also make sure you have a strong enough connection on your internet, and router/modem. Make sure your Xbox console is close enough to your router or modem as well. Also attempt to reset your connection and modem/router and see if this works. 1 or 2 bars are to low for Xbox Live gameplay. 3 or 4 bars are just quite enough. I hope this helped, just contact me if you have further questions or problems!

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I can not connect to xbox live. I just got the card today and im trying to hook it up, but it keeps saying "can not connect" go to support


It sounds like your internet connection is the problem. Ensure whether your internet is wireless or wired that it is connected properly.

If wired that it is plugged in both your xbox and internet modem, and that it is not the ethernet cable itself. (they can stop working for one reason or the other).

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How to setup xbox live


Hello there

No problem, in just a few steps you too will be online and ready to go.

Ethernet Cable

With your Xbox 360 turned off unplug the ethernet cable from the back of your Xbox.

Xbox 360 Power Cord

Next unplug the Xbox 360 power cord from the back of the Xbox 360.

Unplug ethernet cable and power cord from the modem. Wait for about 1 minute and then plug ethernet cable back into the modem.

Now you need to plug other end of the ethernet cable into the back of the Xbox 360.

Plug the modem power cord back into your modem , wait for lights to light up on your modem (this can take up to a minute).

The last step is to plug the Xbox power cord into the back of the Xbox, turn it on and you are ready to go.

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wel if you have wireles internet you can get a wreles adapter for your xbox and conec it that way

Oct 25, 2009 | Microsoft Xbox 360 Console

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Cant connect to live...wireless.


Basically i know its a rip off but if u wanna use wireless with the xbox 360 u need to buy the official xbox 360 wireless router which is about £60.There is another way if u dont use wireless u can connect the xbox 360 to a router or the phone line then go to your windows firewall and set it up manually.Hope this can help you .Joe stevenson

Jan 22, 2009 | Microsoft Xbox 360 Console

10 Answers

Ip address for xbox live


ok, firstly i hate these problems.
first things first, switch your hub off (leave for 2 mins) switch back on, this may refresh the ip address, also switch your xbox off.. then try agian.
Get back to me and let me know what happens from here.

oh also are you connecting your xbox to the pc? or directly to your broadband hub? if you can connect it directly to your hub, this should solve any problems

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the wireless adapter is when you have a wireless router,take off the adapter and plug the ethernet cord from the modem to your xbox

Jul 13, 2008 | Microsoft Xbox 360 Console

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try resetting your router & modem.unplug modem,unplug router....plug up your modem wait 4 all the little lights 2 light up & then plug up your router.if that doesn't work i don't know ;)

Feb 16, 2008 | Microsoft Xbox 360 Console

2 Answers

Nat / strict


First, why are you connecting to your laptop? Second, reset your modem and router. I doubt you need to open ports that are not normally open...but if you think you need to do more, access the router and open the ports manually.

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