Question about Motorola Mobility Moto Q

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My motorola q doesn't turn on, only shows the "verizonwireless" screen when I charge it or with the usb cable to the computer, don't even goes to the windows screen. I need help, pleazeee help me

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  • maggiesmom14 Oct 12, 2008

    Phone went completely dead. Plugged it in to charge it from the wall. Battery is fully charged. Turned it on and the Verizon Wireless sign is all that will show up.

  • carawan_crew Oct 16, 2008

    I have the same problem with my motorola Q for sprint.

  • Anonymous Jan 26, 2009

    my motorola q won't turn on but when i charge it the screen shows please connect usb and when i do it can't find it.

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2 Answers

Moto q is fuking mobile

Posted on Nov 02, 2008

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What you need to do is master reset on the cellphone.
You can do it while the cellphone is off.
Press and hold the center bottom for about 5 seconds and inmediately press and hold as well the pòwer bottom both together until you see Master Reset yes or no.
Remember if your performance a master reset all the data will be delete as contacts calendar etc

Posted on Oct 24, 2008

  • newlife_1921 Oct 24, 2008

    Also another thing you can do would be to do a software update on the cellphone.
    Right now you can visit http://hellomoto.com/update and you will see that there is one update available for your cellphone.
    Remember in order to do the update you will need have active sync 4.5 installed on your computer if you are running windows xp and is your operating system is windows vista you will need to have windows mobile device center.
    My recommendation is to do a back up of your information before do some troubleshooting.
    Good Luck.


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1 Answer

Moto roker e6 charging jumperdiagram


First Option:
mostly nokia chargers doesn't make problems...
just try the following..
connect ur mobile with a system (usb cable)...
found out whether it is charging or not...
if the same prblm appears then there is a prblm in ur cell phone or power jack(socket)...
if it charged with usb cable buy a new charger
Please change Phone Bettery and check the charging
IF Charging Problem not Solved So


Second Option:
Your Phone charging IC Fault So Please change charging IC
And charging Problem will Solved Quickly

Jul 28, 2012 | Motorola Mobility MOTOROKR E6

1 Answer

When I attempt to charge my moto q via an power outlet or car charger the charge powers the phone but not the battery. when I attempt to charge it by computer it there is normally a 30% chance it will...


I have the same problem with my iPhone. The only real way and best way to get a charge on a phone is through a wall charger. Car chargers and computer/usb to charge doesn't actually do anything but "top off" the battery. They don't produce enough power to give the batter a strong charge like the wall can.
That's my best advice. Charge from the wall when at home. Use the car to top off when your on the go.

Oct 20, 2011 | Motorola Mobility Moto Q

2 Answers

Blabkberry wont charge or turn on.


That usually means dirty power. Make sure you are using a good cable to charge the phone, not all micro-usb chargers work...for example some of the motorola chargers. Make sure there isn't a short in the charger cable. See if the same problem occurs when you attach to the computer USB.

Oct 09, 2009 | RIM BlackBerry 7290

1 Answer

Turn on, verizonwireless shows for 3 minutes, then screen flashes


I figure I need to reload the software but what do I know? The screen flashing occurs on top of the verizonwireless title page. Charging it didn't help. I have to take the battery out to turn it off.

Jun 07, 2009 | Motorola Mobility Moto Q

2 Answers

My motoq doest not turn on even it has full charge and when i connect with usb cable it shows only window mobile and it goes turn off


Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.

I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.

Or, just take it into your service providers store and get them to do it.

I hope that helps.
________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Oct 27, 2008 | Motorola Mobility Moto Q

1 Answer

Moto q want trun on


Try taking the batteries out ( fully disconnecting them from the gold contact points) ... then put them back in with the charger already plugged in. It should go to that blue charge screen instead of turning on. LEAVE IT ON THAT CHARGING SCREEN for at least 5-10 mins. Now, Hold down power, screen goes black... then tap power about 2 seconds after screen goes out, and it should start up as normal. If taking the battery out has no effect, I would investigate whether that (the battery... being dead/unchargeable) is the problem. I'm hoping one of the two answers gets ya where you need to go.

OH AND YOU CANNOT USE USB CHARGER TO DO THIS. IT HAS TO HAVE DIRECT FROM-THE-SOCKET POWER TO CHARGE UP THAT FIRST BIT OF COMPLETELY TAPPED CHEMICAL (ELECTRICAL) REACTIONS.

Jul 31, 2008 | Motorola Mobility Moto Q

1 Answer

Phone shut off


Plug it into your walloutlet usb charger rather then the one connected to your pc. once your battery is so low it wont even have enough juice to show the charge battery screen if your chargeing through the low voltage pc active sync cable.

Feb 11, 2008 | Motorola Mobility Moto Q

5 Answers

Motorola A1200 Problem


Easy step by step solution!

Hey guys had the same, Try this solution before buying a new battery/charging cable (it might not be the problem):

I did these steps after playing around with it for awhile and am at the stage where my phone turns on fully and says "Battery Charging" when plugged into the charger. It is now charging normally again... Finally! (I had the flashing moto logo too when charger plugged in) I believe this problem occurs because the battery is completely drained and is unable to turn on to charge bcuz the phone needs to be on to be charged, happened to me because i left it in a jacket pocket and forgot about it for weeks. Anyways...

1. You need a USB data cable for it, it should have come with the phone, if not than any USB data cable that fits the phone's charging slot should work (charge cable for the ps3 controller will work or maybe a cable from a digital camera with the same end)

2. Connect the phone to your computer via the USB cable and a USB port that works. Make sure it's plugged in and leave it (even if nothing happens and the screen on the phone is still blank). Although the screen is black, the phone is still charging via your computer (it's just too low on battery to produce the light on the display screen to load up your phone).

3. This might take anywhere between 15 and 45 minutes so be patient and leave it plugged in, beats buying a battery of charger with your money for something that can be solved for free.

4. At some point your computer will make the usual processing noises signalling that it is finally recognizing the phone as a usb device and shortly after your ming's screen will turn on stating that the battery is charging. Success! One of two things will happen, if you have previously installed the ming's drivers to your pc it will just recognize the phone. If you are like me and do not have the drivers installed, you may choose to do so via the cd that came with the phone or just not do it at all.

5. If you want to just charge it via the computer then congrats, your job is done, just leave it plugged in and wait until it is fully charged. If you wish to switch to your regular outlet charger please proceed to step 6.

6. At this point drivers installed or not, either safely remove device from the computer or just unplugg it. Now return your phone to your usual outlet charger making sure its connected. When plugged in you'll notice the moto logo appear (no longer flashing). After about 5 seconds that logo will disappear. At this time flip open the phone. The usual turn on sequence will play out and it will now load up with the battery charging screen similar to the screen from when it was plugged into the computer. Congratulations your phone should be back to normal now.

NOTE: This charge will take longer than your normal charging time but that's just for this time since your battery is super low it will be back to normal after that. Also if this did not work for your phone then now is the time to see if the charger/phone/battery is the problem.

So I hope this helps you out and eases your state of panic. I hope I saved you guys some money with this solution and that your mings are up and running again. I know i was pretty content when the problem was fixed. Please reply with any comments, questions or concerns you may have. Enjoy your once again working mings.

Jan 24, 2008 | Motorola Mobility MING A1200

12 Answers

Motorola flash mode


Have you tried a Master Re-set when the phone is off? Hold the center key and the power button for at least a FULL minute to a minute and a half. You will see the provider's splash screen, but hang tough.

This works best with the device on a flat surface rather than holding it.

Sep 16, 2007 | Motorola Mobility Moto Q

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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