Question about HP LaserJet M4345 MultiFunction Printer

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HP Laserjet 4345 mfp paper jam.

I receive message on the monitor saying: "13.20.00 Paper Jam on tary 2" and signals how to remove the problem. I did it, I 've seen above the tray, I opened the printer, no paper is there. can any one help me?

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  • clary304 Mar 09, 2009

    I receive message on the monitor saying: 13.20.00 Paper Jam on tray 2 and signals how to remove the problem. I did it, I opened the printer, no paper is there,the paper path is clean the sensors are working correct

    I change the fuser unit and the swing plate, becourse the are broken but the message is stil ther.



    can any one help me ?

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Recycle the power to reset

Posted on Mar 31, 2010

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SOURCE: laserjet 4345 mfp paper jam

13.20.00 can be also caused be a jam near the fuser (the part of the printer that gets hot to make the toner stick to the paper). Remove the toner cartridge and take a look for small scraps of paper along the whole path. Also open the door on the back of the printer and look for paper scraps from there. If you see paper stuck in the fuser, do not use anything sharp to remove it, be careful not to scratch the surfaces.

Posted on Oct 08, 2008

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13.20.00 can be also caused be a jam near the fuser (the part of the printer that gets hot to make the toner stick to the paper). Remove the toner cartridge and take a look for small scraps of paper along the whole path. Also open the door on the back of the printer and look for paper scraps from there. If you see paper stuck in the fuser, do not use anything sharp to remove it, be careful not to scratch the surfaces.

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