Question about Brother MFC-665CW All-In-One InkJet Printer

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Mfc-665cw all in one paper tray

How do i remove the paper tray in order to refill it?!

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  • holly1207 Oct 13, 2008

    I'm not going to pay to fix a problem that shouldn't exist!

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To get the paper tray out, remove the rear "door "from the all-in-one (and "carefully" lift the roller guide out of the way. Sometimes a finger works, but a pen is guaranteed to work. When the roller guide is out of the way the tray slides out verrry easily. When its not, the tray is nearly impossible to get out!

Note that the right-hand side of the tray has two inclined guide "ramps" that work as the tray is removed. Once you get the tray out place a "small!" amount of petroleum jelly on the rear ramp: works like a champ.

mfc-665cw all in one paper tray - 64315f4.gif

Posted on Aug 25, 2009

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The tray is very easily removed. Just grab it and pull. If you cannot get it out, there may be damage to the paper pickup roller assembly preventing you from pulling it out. Open the rear jam-clear door and inspect the roller from the rear.

The trays are so easy to pull out that if you cannot get it out, it likely has some damage preventing it from being pulled out.

Try dropping by the store you bought it from and have a look at the display model. If you cannot open the tray of the display unit, have a salesman assist you.

Posted on Nov 04, 2008

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Brother MFC-665CW Quick Start Manual - ManualsLib

www.manualslib.com > ... > All in One Printer > MFC-665CW
View and Download Brother MFC-665CW quick start manual online. Brother MFC-665CW: Quick Start. MFC-665CW All in One Printer pdf manual download

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The paper jam you had probably lifted the long, thin, plastic encoder strip out of its slot. It is making the printer think paper is still jammed. Try gently pushing the strip back into the slot. You might have to use a screwdriver or other thin instrument to get to the strip.
Be sure printer is off when you do this.

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  1. Clean all feed wheels and guides with methylated spirits.
  2. Look for any switch or guide that may be bent or out of place. This could have been damaged when a jam was removed.
  3. Look for any small piece of paper or staple that may have lodged in the paper path somewhere.
  4. Ensure the paper is dry. Not stored in a cupboard in the kitchen or the printer is not setup infront of an air vent.

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Did you have a paper jam before this happened? If yes then the paper must have pushed the encoder strip out of alignment. You will need to turn off the printer and then push it back into slot to fix it. Let me know if you need more help. Sai.

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For this and any other print jam problems try this;
Open the scan bed tray and push down the button at the front (scan bed tray open switch)
I found if your print jam occurs and you go through this procedure, the jam clears itself.
With the tray still up and switch held down, try and print something.
See how far the paper goes through the print cycle before jamming. If it jams when it reaches the print head...clean under the print head and try again.

Hope this helps

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2 Answers

Paper jam


give this a shot
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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1. Take paper tray completely out of the machine.
2. Remove the rear cover, clean the paper pick-up roller.
3. Put rear cover back, put paper tray into machine.
4. Copy a blank page for paper feeding test.

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