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When I try to install the disk for my new HP printer, I get the message after it starts to install, "hpzrein.exe has encountered a problem and needs to close. that as far as the installation will go.

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  • Anonymous Nov 01, 2008

    same problem for me (on vista and on XP)

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Got the same problem found a few references to a solution that involves uninstalling internet explorer 8 apparently theres a conflict that stops the software loading ive yet to try it

Posted on Nov 14, 2008

  • sphagnumm203 Nov 15, 2008

    Uninstalled internet explorer I had version 8 beta and the hp driver software got past 4% after this and succesfuly installed no problem hp tech people were fast to respond to my emails but had all the wrong solutions googling always seems to be the best way to find a solution

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Our installation cd is corrupt u better get another installtion cd............

or downlaod it from the internet

Posted on Oct 11, 2008

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