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My internet seems not working correct, contacted the provider but they say everything is working correctly for them to the router. All my 3 computers have the problem so i guess it's a network problem...

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  • Luthai Oct 12, 2008

    the internet is working on all 3 computers but not like it used to be, i have nitro cable internet, my provider is SHAW. i did already tried shutting down firewalls but that didn't work. when i do a pathping with or without router connected between modem & computer, it doesn't work like it should, normally it should do a traceroute over 30 hops to the ip adress i putted in but in my case it doesn't go out. it looks like when i want to start sending it blocks because i have 100% packetloss.
    any idea's?


  • Luthai Oct 13, 2008

    I've turned down all firewalls included the one on the router, my router & modem are seperated and even when i try straight from modem to computer i still have the problem so router isn't the problem (i think)

  • velut_umbra May 11, 2010

    Do the computers "see" each other?

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Hi there, my name is Alex and im here to help with your problem

It sounds to me like a network problem to. Do any of your PC's have a firewall? If they have please disable them as a firewall blocks incoming and outcoming traffic.

You say that the internet is not working on all 3 machines? Please check all cables are connected properly both ends. Do you have an IP address given to you by your internet provider? If you can give me more info about the type of connection you have, I will be able to assist you more but firstly I would disable windows firewall and any other ones you may have installed on all 3 machines

Please let me know how you get on.

Posted on Oct 11, 2008

  • Alex Woods
    Alex Woods Oct 12, 2008

    Do you use any antiviruses with a built in firewall? If so then this plus windows's firewall if enabled needs to be disabled



    Do you know how to access inside the router? You can get more info by calling your ISP and they will guide you to entering your router. When you are inside the router, check to make sure the routers firewall (if it has one) is disabled. It sounds to me like this is your problem.



    Another thing could be the settings of the router is not set correctly. You will need your ISP details in order to see if the correct information is set with the router.



    I hope this information helps. Please keep me informed.

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