Question about Musicmatch Jukebox Deluxe v8 for PC

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MusicMatch Jukebox v8.2 won't install on XP SP3

Recently had to reformat my PC, and decided to update Windows XP to Service Pack 3 (Previously only used SP1), but now can't install MusicMatch 8.2. After a few moments, InstallShield is classified as "Not Responding" and upon ending the process, the following message is displayed:

"An error ocured while launching the setup. The remote procedure call failed"

What does this mean, and is there a way to get MusicMatch v8.2 working on XP with Service Pack 3? I really don't want to use any other version of MusicMatch

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  • davedee_1 Oct 25, 2008

    I have exactly the same problem.My Musicmatch worked perfectly well until my PC decided it wasn't going to play anymore! I had to have it re-booted and since then Musicmatch will not work.I especially liked to use it for uploading CD's in a different format (wma) and then using the ID tagging capabilities.It was a very easy to use programme and it's a pain in the backside not being able to use it.Also for some strange reason I can't remove the program from my PC.


  • clark1109d Oct 26, 2008

    I have the same exact problem. I have musicmatch plus 8.0 and I love it. I had to reload my PC and now musicmatch will not load with XP SP3. Please help.

  • G3M-PH0 Oct 28, 2008

    So, if I were to do another reformat, and install Musicmatch 8.2 beforedoing any Service Pack upgrades, would it then also work? I'm strongly considering doing this. I have heard that 8.2 does work with SP2, so i'm going to see if I can get by with just SP2 instead of SP3

    I really don't want to use a newer version of Musicmatch, as I heard many features were removed after the Yahoo rebranding. I am really dependant on Musicmatch - As menioned above, the ability to rip in different formats and qualities is nice to have, as well as the simple tagging

  • Anonymous Nov 08, 2008

    i'm also getting same problem can any body resolve this one i tried lot but it won't working...

  • G3M-PH0 Feb 28, 2009

    Ok, so looks like we're getting somewhere. Obviously uninstalling IE7 isn't an option for me as I rely on it and prefer it to other browsers. Downgrading to any other version of MusicMatch is also not an option, and neither is upgrading to a higher version - 8.2 is the best version in my opinion, and I need to find a solution to getting it to work alongside IE7

    Any ideas why it doesn't seem to work with IE7? I did notice that one did affect the other, but have no idea why...

    Ok, so to clarify, is there a simple way to patch my MM8.2 program without having to uninstall it? Or do I need to download a patched version and install from scratch?

    I have also since gone back to Service Pack 2 as this is much more stable than Service Pack 3

  • G3M-PH0 Mar 03, 2009

    Blessed! It worked, and it's up and running again! A shame I couldn't get it to work months ago, as i've had to suffer three long months with no new music as i've not been able to use MusicMatch (And refuse to use anything else!)

    Works with v8.2 as well, and not just MM v7.x, so that's good for anyone who prefers 8.2 over the other versions.

  • rocklyn80 Mar 30, 2009

    I had the same problem once I updated to IE 7.

    There is no way Im gona live with out MusicMatch so I uninstalled IE7

    and Musicmatch returned to normal


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This is the new link. Had to add another file to the archive

Posted on Dec 09, 2008

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The uploader has removed that file from the server!

Posted on Dec 09, 2008

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Hi there.
Is there an easy way to uninstall IE7 and reinstall IE6?


Posted on Oct 30, 2008

After some searching, I found out that if you uninstall Internet Explorer 7, your Musicmatch will come back to life. It worked for me, I use Musicmatch 7.1 from Dell.
If you tried to uninstall to fix it and couldn't get it to do so, or if you tried to fix it by installing over the top of it, just do a re-install after removing IE7.

Posted on Oct 27, 2008

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This fix will enable you to use MM7 or 8 and IE7 together. It takes about a dozen DLL's from IE6 and uses them.
Download at:

Posted on Dec 09, 2008

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