Question about Kenwood Car Audio & Video
Kind Attn.: Kenwood Elecronics
Subject: Kenwood Car Stereo No. KRC 389 (10 Disc CD Changer)
I am a proud owner of your above mentioned Car Stereo, but lately I am facing some problems with it.
The stereo (accommodates 10 CDs) is unable to play the CDs.
a) It keeps on scrolling from CD1 to 10 – this process keeps on going.
b) Or otherwise it shows E02 on the screen.
c) I have also tried to reboot it by pressing the small reboot button but the problem is still there.
d) However the other functions of the system are absolutely fine i.e. Radio (FM 1,2,3 and AM bands) Tape Player – are working normally.
Could you please let me know how could I solve this problem, i.e. if you could tell me the procedure to solve this problem.
Or if you could please send me its Manual booklet at the below mentioned address – I shall highly appreciate it.
Looking forward to your kind cooperation in the matter.
D-43, Sector 55,
Email address: firstname.lastname@example.org
SOURCE: CD player will not play CDs
1.Check whether your cd s are good and readable
2.then the problem with the cd player laser beam reading assembly and its associating blocks
3. i guess your cd player laser beam lens is too weak or dead.
4. There is possible to change the lens system with a new one
5.Contact service centre for further rectification
Posted on Dec 22, 2007
SOURCE: changer does not work
Had the same problem!! Found the solution here under "Wont Play" question. Push that cd chngr magazine (holder) all the way into the unit and tap with a blunt object( Dont tap too hard,it's plastic!!) screw driver worked for me! Push the eject button and you'll hear the unit working! Pop it in and out and it seemed to unfreeze whatever was frozen!! It finally loaded a cd and started playing again. I checked all 6 and they were okay!!
Thanks support guys for your help!!
I'm now a member!!
Posted on Jan 16, 2009
Contacted local dodge dealer about my in dash 6-disc changer problem. Chrysler seems to have an "exchange" program. They will remove your existing radio, install a "factory reconditioned" unit and send yours in to be repaired and sold to someone else. The dealer told me that my CD's would EVENTUALLY be returned to me from Chrysler. The cost I was given was $265 plus sales tax for the exchange unit, and the labor to remove and reinstall. He said about a half hour labor. Compare this to the $604 for a factory new unit. Hope this helps everyone with this problem. I was told by the Service advisor that it is common for this problem.
Posted on Jan 30, 2009
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