Usb 2.0 hub - how to test it is working at the correct speed
I have a usb 2.0 pci card and have just purchased a peak powered 4 port usb 2.0 high speed hub. i keep getting a message saying my device will work faster if i switch to 2.0.
the pc engineer who sold me the hub has told me it is working properly. how can i check this?
he also said that i might be getting this message erroneously if i don't connect everything in the right order. but apart from telling me to check that it is plugged in he didn't give any details of how to connect properly - just that i need to do it all in the right order.
can you help please? i don't want to pay for something that isn't doing the job. thank you.
Re: usb 2.0 hub - how to test it is working at the...
This error doesn't mean that there is anything wrong with the device. If a device says it is USB 2.0, it usually is. This means that the USB port you plugged it into or your computer altogether doesn't support USB 2.0.
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A quick analogy. Think of a tap with 1/2" outlet, and you connect an adapter and a 1" hose to it. It will work, but you will not get more water just because you attached a thicker hose; the original outlet has to have higher diameter to give you more water.
If all your USB ports are 1.0 version, the only option is to purchase an USB 2.0 PCI card mounted inside the computer - this will give you 2 or 4 (depending on card model) USB 2.0 outlets.
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you have no high speed ports installed on your computer. what you have is USB 1.0. you can however purchase a high speed USB pci card (usb 2.0) and install it in your computer to get faster transfer speeds.
What you want is a USB hub. That will allow you to connect more than two USB devices to your computer. There are two types, USB 2.0 and USB 1.1. USB 1.1 will work for most slow speed devices, USB 2.0 is better for cameras and hard disks that have the support. You should confirm which version of USB your computer has, but you should be OK getting a USB 4-port hub, plugging that into your computer, then plugging your keyboard and mouse into the hub and using the other port for the new peripheral that you wish to install. Old PCI cards are problematic because you need the correct drivers. You also need to make sure you plug them into the proper PCI port. It sounds like the device you got from e-bay might be bad, so you shouldn't continue to use it. If you post the make / model of your computer we might be able to suggest a new PCI card that will work if you still want to add more ports to your computer.
After installing the USB controller card into a PCI slot inside your computer, connect the 4 port hub to it with the supplied cable. (at the back of the computer)
Do not connect the DVD Recorder to the old usb ports. They will still work, but obviously not 2.0.
Connecting the power supply for the hub is optional, but usually a good idea.
If your computer still doesn't recognize the hub, make sure you have all of the latest windows updates and try running Add New Hardware in control panel. Also, just unplugging the hub and plugging it back in will sometimes work. Use a different port on the controller card if necessary.
As a last resort, you may need to disable the onboard usb controller through your system bios.