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Trying to get eztune to operate on our windows vista home premium 64 bit system. RE: theft deterrence system is on and the monitor IS with its original pc.

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  • KGilbertdeli Dec 14, 2008

    did you ever get this resolved. Gateway is useless as is eztune.

  • Anonymous Mar 03, 2009

    This theft deterent is a real ******* set-up. I am having the same problem. For some ******* reason my monitor went to the theft mode. My computer won't accept the eztune driver cd. either. If I ever get this POS working again...eztune will be history!!!



    EZTunes motto should be: EZTUNE we'll make it harder!

  • Anonymous Apr 02, 2009

    I've got the same problem. Gateway is a bunch of scumbags. I need help on this thing.

  • adriana navarro
    adriana navarro Feb 23, 2014

    well i uninstalled eztune already a know its saying mycomputer needs that to install to get off theft mode supposely

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  • Master
  • 1,605 Answers

You going to have problem.
search the web. eztune is not the best software form window operating system.

Posted on Oct 11, 2008

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Posted on Jan 02, 2017

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Where can I download Vista Home Premium? I have my prod. key, but can't find my discs...


here is the Address for you to download the needed files to fully update your pc to Vista Home Premium. and make sure you click the right button. 32 bit or 64 bit. both options available.

http://getintopc.com/softwares/operating-systems/windows-vista-home-premium-download-iso-32-bit-64-bit/

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Gateway LCD monitor EZTUNE theft protection problem


You need to install EZTUNE but you need to go here first:

Portrait Displays' Theft Deterrence minimizes theft or unauthorized relocation of your display. Theft Deterrence does not prevent the display from being stolen, but hinders the operation of the display once it is removed from the 'Theft Deterrence enabled' host computer.

This site is provided for you to securely store your PIN in the event you should need to retrieve it at some point in the future.

Please select from the following options.

Change your PIN. https://pinreg.portrait.com/change_p...=dtune&OEM=gwy

Forgot your PIN? https://pinreg.portrait.com/remind_p...=dtune&OEM=gwy


GatewayShield™ Security Available
Protect your hardware using the EzTune™ Anti-Theft Software and reinforced lock slots. The slots, paired with a cable lock, physically anchor your display to a secure fixture. The software keeps the monitor secure using a unique PIN code. In the event the display is removed from the PC without the code, its full functionality is disabled.

on Apr 14, 2010 | Computers & Internet

1 Answer

Monitor message says "Theft Disable


The theft deterrence system can be disabled temporarily by unplugging the monitor's power cord. Then it will start the counter again. (The default is 60 minutes and is set in the EzTune software.) The software locks the monitor to one computer (the one running the EzTune software). To disable the theft deterrent message, enter EzTune and click on the Extras tab. Then select the Theft Deterrence section and enter the PIN. The PIN can be saved online and then you can request it if forgotten: https://pinreg.portrait.com/index.php?OEM=gwy&PRODUCT=dtune&ULANG=enu .

The EzTune software is available here: http://oem.portrait.com/dtune/gwy/enu/upgrade.html .

The user's guide and other documentation is available here: http://support.gateway.com/s/MONITOR/7005574R/7005574Rnv.shtml .

I hope this helps.

Cindy Wells

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1 Answer

Power went off and now my gateway monitor displays GatewayWhield theft Deterrence. I never set up a password how do I fix this problem. Connect the monitor to the pc you would think fixes it but no. Help


ub_clear.gif
Disable GatewayShield Theft Deterrence

  1. Launch EzTune.
    View Picture
  2. In the EzTune window, click the Plug-ins tab, and then click Theft Deterrence.
    View Picture
  3. To deactivate theft deterrence, click Disable Theft.
    View Picture
  4. Type the PIN for the monitor in the appropriate field, and then click Accept.
    View Picture
  5. A screen confirms that theft deterrence is now disabled.
    View Picture

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Theft Deterrance system


If you ever have this problem but cannot get to the 'extras' button, leave the computer on that (hopefully) already has the eztune software installed, pull the power on the monitor (the cord, not just press the power button) and then plug it back it...it should unlock automatically. It ticks me off that I just got off the phone with gateway tech support and they wouldnt tell me that because my monitor is 'out of warranty'...purchased 4/8/08 and problem today 7/15/09...bums. Anyway, they offered to fix for a fee. I got it fixed.

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