Question about Compaq Presario 12XL300 (199375-003) PC Notebook

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Compaq 12xl300 notebook display issue

I have a Compaq 12XL300 laptop which was working great but one day the display went blank. the display is on when i turn the computer on but blank and turns off when i hold the power button to power off the computer. can you provide troubleshooting steps to correct this issue? i have opened the computer and have not found any evidence of loose connections, burnt components or even a hint of burnt component smell. can you help?

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  • poli31 Oct 11, 2008

    acdr, thanks for responding!

    I just tried that again but all I got was beeping from the computer going into set up but the display is still blank.

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When u start thw lap top press F8 key untill u get menu then go to enable vga mode then set tresolution to 800*600 or 1024*768
aslo try safe mode and last knowsn good configurartion.

Posted on Oct 11, 2008

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