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Logitech MX Revolution Mouse turns on and the baterry light blinks after being dropped, what needs replaced and where can I find the parts?

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  • Anonymous Dec 26, 2008

    i would buy your dongle as i broke mine

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Unfortunately, the only parts sold by Logitech for this device are the dongles. The MX Revolution is equipped with a non-removal rechargeable Li-ion battery. Try placing it back in the charging cradle to recharge the mouse. Make sure the mouse is seated firmly inside of the cradle, this may take a couple tries to assure the charging contacts are aligned.

If this doesn't work, you should get it replaced. The fastest form of exchange is through the point of purchase (POP). Most resellers will offer an exchange or refund option for a limited time. If you can't exchange the device through your POP. To please contact Logitech Customer Support Hotline at 646-454-3200 Monday through Friday from 6:00 AM to 6:00 PM PST (Excluding Some Holidays) to obtain your RMA number.

To save you time, please be at your system and have the following pieces of information available when you call.

  • Model number or Part number of the Logitech product
  • Software version for your Logitech product
  • Type of computer (e.g. Pentium, 486)
  • Make of computer (brand name)
  • Version of your Operating System (OS)
  • Troubleshooting steps that you have tried
JUST DON'T TELL THEM THAT YOU DROPPED YOUR MOUSE!!! :)

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. – I would greatly appreciate a FixYa! rating if the solution I provided fixed or helped you resolve your problem.

Thank you for using FIXYA!

Cheers!



Posted on Oct 12, 2008

LOL thanks... I waw hoping more along the lines of go to xxx site and you can order parts... becasue All I can find is the dongles (which I have) so I guess if that's the case I hate to say it but I gotta drop another hundred bucks on a mouse :(
Anyone else have a hidden site I can buy parts from :D

Posted on Oct 11, 2008

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Go to bestbuy or wallmart and get the mouse repaired or buy a new one. Its better you get a new one because the cost of repairing will be expensive

Posted on Oct 11, 2008

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