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I can't log onto my yahoo email account...I am getting a "not a user" message

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Hi jadekim84,

I have been a Yahoo mail client since the early nineties and I too have experienced this issue. What I have found is a lot of the time it is a server side problem(a Yahoo problem). Here are a couple of suggestions just to cover your bases. I know this is going to sound silly, but, make sure your cap-locks is not on. This has driven me crazy at times. Try creating an alternate profile on Yahoo and see if the problem is present there. If you can use your alternate email, it is a good indication that something in your primary login has been changed. I don't want to sound like an alarmist but someone may have gained access to your password and is messing with you. Once your new or alternate Yahoo email is up and running see if you can import your contacts and address book to your new account from your old account. If you can, I would consider abandoning the old account and use the new account. I hope this helps.

Thank you for using FixYa.com

Sincerely, cyyyd7

Posted on Oct 11, 2008

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1 Answer

Yahoo email access


One of the drawbacks of free email services is that they're easy to forget you have an account. Yahoo! Mail is just one of those free email services.

Say a few months go by, you've turned your attentions elsewhere, but you remembered you have a Yahoo! account and you want to check your email.

But after you log in, it informs you that your Yahoo! Mail is no longer active. What do you do?

Log in to your Yahoo! Mail account as usual.
A message will appear that says your account has been deactivated due to inactivity.

Reactivate your Yahoo! Mail by clicking on the "Reactivate Your Yahoo! Mail address" link that is located at the bottom of the page.

Sign into your account at least once a month to avoid automatic deactivation by Yahoo! in the future.
http://help.yahoo.com/l/us/yahoo/smallbusiness/bizmail/general/general-41.html

also you might try this link
http://windows.microsoft.com/en-AU/windows/outlook/account-temporarily-blocked

Jan 14, 2014 | Computers & Internet

1 Answer

Cant access my accounts


Find Hidden Email Accounts on a Computer
Trust in a relationship, whether parent-child, between spouses or at work, is sometimes put to the test.
When one party feels that trust has been abused, he might want to ease his doubts.
New technology makes it possible to effectively hide email accounts, but most people do not use or understand this technology.

Check the history on your Web browser for free email sites like mail.yahoo.com, hotmail.com or gmail.com.
Most of the time nontechnical users do not realize how much information is contained in the browser history.
When searching the history, most free email accounts will show up with the various user names that were used to connect to them.
It is easy to differentiate between regular email accounts and new suspicious ones.
Check her regular email accounts.
Most free email accounts have the option to enter a trusted email address to be used in case the user loses her password, or to warn her if that information changes on the account.
Checking for such email is easy and quick.
Do a search on the account for words like "welcome," "yahoo.com" and "gmail.com" to check for communication from free email providers.

Check for instant messaging logs.
All major free email accounts have free instant messaging such as yahoo messenger, msn and gmail talk.
Each of those messaging services have logging options that save the live chats to the hard drive. If you have an instant messaging software installed, check to see if the logging option is turned on.
Check in the software where the log is saved and go to that location.
Installing messaging software usually creates one folder named after each account to store the logs.
Check for virtual machines on the computer.
More technical people might be tempted to install a virtual machine that allows them to have a dedicated operating system to use as their own.
If you have a virtual machine software such as Vmware, Virtualbox or Virtual PC, try to boot any operating systems present and do the same searches done on the main computer.
Install a key logger on the computer to monitor activity taking place during anonymous browsing. Modern browsers have an anonymous browsing mode that does not record anything done while turned on.
It is easy, however, to install a key logger that will record everything the user types on the keyboard.
It will allow you to discover any email accounts accessed during anonymous sessions.

Sep 13, 2013 | Computers & Internet

1 Answer

Shaw webmail login


Which email account there are many ?

It is not uncommon for users to forget their user names and passwords, especially when trying to access an email account not often used.
Email providers like Yahoo! and Google are aware that users forget and have implemented a way to identify the user in this situation. In order to use this retrieval method, you must have submitted an alternate email address when you signed up for that email.

Go to the email sign-in page.
Notice the option underneath the login fields for users that have trouble signing in; in Yahoo! Mail this option is "I forgot my Yahoo! ID" and in Google Gmail this option is "Can't Access Your Account."
Click this option.
Enter the alternate email address entered when you set up up your email address.
Yahoo! Mail users also need to enter the birth date, country and postal code entered when the email address was set up. Click "Next."

Log in to your alternative email address and click the email provided.
Your email user name is available in the body of the email.
Click the link within that email to reset your email password.
To reset your email password, the provider might require that you answer your security question.
Go back to the email sign-in page and log in using your user name and new password.
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/account/account-10.html
Hotmail have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: lumpy9@live.com
in the right hand corner on the hotmail homepage you should see help center
down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calender contacts essentials
click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem
or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my hotmail account
at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab

Jul 22, 2013 | Computers & Internet

1 Answer

How do I restore my e-mail account?


Which email account there are many ?
gmail , yahoo , outlook express , hotmail , ........


Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.


The internet provider will ask you the security question you selected when signing up for the account. If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.


Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.

Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.


Click on "I can't access my account."


Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.


After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.


Start using your old Yahoo email account.

MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.


Click on "I have forgotten password"


Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.


Enter a new password.


Enter anew password when the MSN ID page loads again and access your old email account.

Gmail Email

Access the Gmail ID page and click on "I can't access my account."


Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.


Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.


Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Jul 16, 2013 | Computers & Internet

1 Answer

Shaw webmail login


Now which email account is it ?.
hotmail , yahoo , msn , outlook , live mail ,gmail ?.
It is not uncommon for users to forget their user names and passwords, especially when trying to access an email account not often used.
Email providers like Yahoo! and Google are aware that users forget and have implemented a way to identify the user in this situation. In order to use this retrieval method, you must have submitted an alternate email address when you signed up for that email.

Go to the email sign-in page.
Notice the option underneath the login fields for users that have trouble signing in; in Yahoo! Mail this option is "I forgot my Yahoo! ID" and in Google Gmail this option is "Can't Access Your Account."
Click this option.
Enter the alternate email address entered when you set up up your email address.
Yahoo! Mail users also need to enter the birth date, country and postal code entered when the email address was set up. Click "Next."


Log in to your alternative email address and click the email provided.
Your email user name is available in the body of the email.
Click the link within that email to reset your email password.
To reset your email password, the provider might require that you answer your security question.

Go back to the email sign-in page and log in using your user name and new password.
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/account/account-10.html

May 05, 2013 | Computers & Internet

1 Answer

When trying to log onto my account profile I get the message


I know this is going to sound silly, but, make sure your cap-locks is not on. This has driven me crazy at times. Try creating an alternate profile on Yahoo and see if the problem is present there. If you can use your alternate email, it is a good indication that something in your primary login has been changed. I don't want to sound like an alarmist but someone may have gained access to your password and is messing with you. Once your new or alternate Yahoo email is up and running see if you can import your contacts and address book to your new account from your old account. If you can, I would consider abandoning the old account and use the new account. I hope this helps.

Aug 07, 2012 | Acer Computers & Internet

1 Answer

I am not receiving any e-mail, senders say I have


Be sure to check to see what email address you used in your CraigsList AD.

If it is not a yahoo email account, that you have used at CraigsList, send emails to that address from other accounts and check to see if u got the mail. If u got the mail then u're good to go and well ok, customers are mistaken.

If you did not use a yahoo account in your AD for response emails then these senders are mistaken (perhaps).

If you do have a yahoo address associated with that AD then do the following:

1. Log into a different email account (from another provider) and send yourself an email at that yahoo account. Actually get a few people u know to send email also)

2. Log into your yahoo account and see if u were able to receive that email/s. If u are able to get the email from that other account then the problem is not with the yahoo account.


Mar 15, 2010 | Dell OptiPlex GX240 PC Desktop

1 Answer

'Your e-mail server rejected your login. Error 0x800CCC92.


try log in ur yahoo account directly and chk if the user name and password is fine

Apr 16, 2009 | Computers & Internet

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