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I have a HP Color LaserJet 2550n printer and the Magenta cartridge has totally run out. The carousel is not rotating when I press the button so I cannot get to the Magenta cartridge to replace it.

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Rotate the print-cartridge carousel manually:
Turn the power off and un-plug the power cord.
Open the top cover
press the end of a paper clip into the guide (callout 1) to lift up the carousel brake.It's on the right handside
Then you can rotate the carousel manually.
I have a picture I can email to you if you need it.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 10, 2008

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1 Answer

Why does the 2550n printer not printing fully in the left column


Is the print quality poor on left side for all colors? You may have one bad cartridge. Create a paint document with Yellow, Magenta and Cyan squares on the left side and see if one color prints better than the others. You can also gently shake the cartridges to redistribute toner.

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The light before the print cartridges is lit up. What does that mean?


I'm not following your very brief non descript description.
But I'll try.
The Print Cartridge lights are at the top of the control panel.
The bottom button is the Rotate Carousel
Now below that is the IMAGING DRUM light

Now if you meant to write "below' instead of before, then we are in business.
If that light is Blinking it means that the drum is empty or missing.
Replace the drum

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Printing Hp Laserjet 2550n


there is a clutch that stop/release the movement on the carousel,is located on the top right part of the carousel. remove and clean the STICKY CLUTCH.
Reinstall and ready to work

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1 Answer

HP 2550n -rotating the imaging drum backwards?


There is a locking mechanism that actuates when the front door is opened. This is a safety device, and should only be tampered with if you know what you are doing. Also, make sure you unplug the mains power before proceeding.
Having given you air warning, proceed at your own risk...

If you look up near the RHS door hinge there is a slot for the safety interlock. Use a small screwdriver to push the locking lever toward the rear of the device. The Carousel should now rotate by hand
There is a fairly common fault with this model involving this mechanism. It may need the lock and associated mechanism replaced

Be careful and Good Luck...

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How do i install a toner chip on my hp Cp2025


They're called "toner cartridges."

- See the instructions that came with your printer, but here are the basics

The HP Color LaserJet CP2550 has 4 toner cartridges, one black and three color. Only one cartridge can be changed at a time. They are on a rotating carousel. So you first press the Rotate Carousel button until the cartridge you want to change is selected, then turn off the printer, open the top, pull out the old cartridge, put in the new (being sure it's the correct color), then pull off the tab that keeps the toner from leaking.

HP's toner cart installation instructions are at
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00242813/c00242813.pdf

and the general manual is at
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00242826/c00242826.pdf

toner cart stuff starts on page 12.

- - - - - - - - - - - -

If your computer will not open these pages, you need the free Adobe Reader, get it from

http://get.adobe.com/reader/

(I suggest you click to uncheck the "Free McAfee Security Scan Plus.")

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2 Answers

How to change toners


Open front door, check on the color facing you, close door, press the color cartridge to advance the carousel to the color you need to replace, pull out the cartridge and replace with new one.

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1 Answer

Replaced toner but keeps saying replace supply using black only


This happens occasionally with after-market (refurbished) cartridges. Sometimes the people rebuilding the cartridges forget to replace the microchip on the cartridge that resets the copy counter. Most reputable re-manufacturers will send you a replacement cartridge if this happens.

It could also be a carousel alignment or sensor issue inside the printer - if this is the case you will have to call HP for service.

Whatever you do, make sure you do not try to manually rotate the carousel to change out the different cartridges - each time you want to change a specific color, close up the printer first and then press the carousel rotate button that's directly under the ready light, keep pressing until the display says that it's rotating to the color you want, then open and change that color, repeat for each additional color.

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Hp lazerjet 2550n


Your Black cartridge is empty.

From the user guide:

Black, Cyan, Magenta, and Yellow Supplies Status lights
These lights indicate when a print cartridge is low (the light is on), or empty or missing (the
light blinks). The lights also indicate when a non-HP print cartridge is installed (the light
blinks and the Attention light is on).

Here is a link for the User Guide:

2550n User Guide


If this solution has been helpful, please take a moment to rate it. Thanks!

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This is an easy one, you do the black the same as each color cartridge. All four cartridges sit on a carousel that rotates.

Just keep pressing the button that's directly underneath the ready light until it says "rotating to black". After the machine stops rotating, open up the cover and put the black cartridge in.

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Have you checked that you are sending the print job using the correct paper tray on the printer? Check the properties of the printer to ensure you are. Check also that the printer is OK by running a test print from the printer and not through the PC. If I remember it's hold the green button for around 7-10 seconds, whilst powering on.

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