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Windows cannot read from the source

Hello everyone:
I have the following message when I am trying to open a DVD:
windows cannot read from the source. the source might be corrupted or it could be using a format that is not compatible with windows.
Thanks.

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  • 1,124 Answers

Try to cleaning the DVD surface. If not work the DVD is corrupted or not compatible - Try to open the DVD using another program instead of Windws media.

Posted on Oct 10, 2008

  • Pablo Csaky
    Pablo Csaky Oct 17, 2008

    Thank you for using FIXYA!
    Dont forget to rate my help!
    Have a great day!
    Pablo :-)

    Let me know if you have further questions about this issue.

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1 Answer

Is there any value to Windows Messenger Live ?


Hi,

Decrapify...Die, you mongrel, Die...Ha! Ha!

No value at all, just another vulnerable windows addon, there are great open source programs available for windows, without the holes for Worms and trojans to corrupt an already weak OS.

I hope this helps, and if you are curious, many programs designed for LINUX OS are available for windows OS, you'll be surprised at what the open source community are making for windows, just google "linux software for windows", we don't want to keep you from sharing in our software.

Cheers,
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Feb 18, 2013 | Acer Aspire One AO751h-1522 11.6-Inch...

1 Answer

Operating System not found


Im assuming you have an installation or a recovery disk

Insert the Windows install disk for your version of Windows and reboot the PC.


With the computer unable to find the operating system on the hard drive, it may skip automatically to the next possible boot device, which should be the CD or DVD-ROM drive.


Some systems may be configured to boot to that source first, and others may not be configured to roll over to the next device at all.


When in doubt, there should be an option to select boot device when the computer is first powered on (the F12 key on most Dell computers) and you can boot straight to the optical drive from there.


Press any key when prompted to boot to the install disk, then follow the on-screen instructions.


You'll want to try to perform a repair on the existing Windows install, which you will get to by first selecting a new install of Windows.


Select to install a new operating system, and the install package will look to see if Windows is already installed.


If it finds the existing install, the installer should give you a chance to perform a repair of what's currently on the hard drive, replacing corrupted files with clean ones from the install disk.


If the Windows installer does not detect an existing Windows install on the hard drive, then the hard drive itself may be at fault.


Replace the hard drive and repeat the first few steps to install Windows from scratch.


The original hard drive is likely corrupted or otherwise broken, and may not be recoverable at all, outside of an expensive, third-party data retrieval service.


hope this helps




Oct 11, 2012 | Sony Vaio Pcg-Fx140...

1 Answer

Cd/dvd drive won't read media


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

if this fails to fix the problem


It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

Oct 03, 2012 | Toshiba Satellite A300-ST4004 A305-S6825...

1 Answer

Bootmgr v3500 missing


which operating system ??

There are a number of possible causes for BOOTMGR errors, including the most common "BOOTMGR is missing" error message.

The most common reasons for BOOTMGR errors include corrupt and misconfigured files, hard drive and operating system upgrade issues, corrupt hard drive sectors an outdated BIOS and damaged or loose IDE cables

Anothe reason you might see BOOTMGR errors is if your PC is trying to boott from a hard drive or flash drive that is not properly configured to be booted from. In other words, it's trying to boot from a
non-bootable source.


This also would apply to media on an optical drive or floppy drive that you're trying to boot from.

make sure there are no disks in cd floppy usb drives


Test all power and data leads that attach to your hard drive IDE,SATA

the leads from your ((MOTHERBOARD TO YOUR HARD DRIVE)) make sure they have a secure dust free connections and are not faulty or just replace them they could be faulty

if its a flat ribbon 40 pin IDE it will be the fist to fail


make sure all power and data leads that are attached to your drives dvd\cd have secure connections and are not faulty or just replace them they could be faulty a computer needs


data and power to travel through every working device and to continue its cycle and to have an end so any faulty leads will end up with a computer error


also make sure you have set it boot from you hard drive in BIOS



The solutions is very simply... remove your hard-disk and attached to other PC or laptop as an external hard-disk.


When it is detected, go to my computer, right-click, untick that (stupid) option, immediately you see the message uncompressing and its done. Put your hard-disk back in to your machine its ready..


w7

insert your OS CD
go to DOS window and type in your OS driver (usualy C:/


type in bootrec /FixMbr
then type in bootrec /fixboot
t

hen type in bootrec /rebuildbcd
then type in exit


restart your computer
it will work 100% only if you prompt at the same order


hope

Sep 16, 2012 | Compaq Presario V3500 Series Laptop...

1 Answer

Bios Problem


Restore Toshiba to Out of the Box Condition
If your model Toshiba laptop has a Restore partition on thehard drive then follow these steps to restore your Toshiba to the Out of theBox condition.
1. Press and hold the 0 (zero) key and at the same time, tap the power buttononce to switch on
your notebook.
2. When the machine Starts beeping; release the 0 key.
3. When prompted by the warning screen; select Yes to continue with the systemrecovery.
4. Select Recovery of Factory Default Software; click Next.
5. Select Recover to out-of-box state. 6. Click Next again.
7. Click Next to Start recovery.
8. Restart the Toshiba laptop when there restoration process finishes running.Follow the prompts that appear on the screen to set up the laptop's date, timeand language settings.

Jul 30, 2012 | Toshiba Satellite A660-ST2N02 Laptop...

1 Answer

MATSHITA DVD-RAM UJ-875S not reading dics


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


or
It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it if this fails you might try cleaning the lens it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the ac power 3. remove power cable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected

hope this helps

Jun 17, 2012 | Fujitsu Siemens Amilo Pro V2035 Laptop AC...

1 Answer

Windows cant start as file missing or corrupted


no big deal about that just get d operating system installation CD u are using, insert it and go to d C Mos environment when u are there set the first and second boot device to be CD or DVD ROM and the third to be hard disk then pres Y on your keyboard.d CD wil go inside the CD ROM it display some intructions, follow d instructions carefuly anyone you don't understand contact us back. when u get to d stage it ask if u want to repair or format choose repair then wait 4 it and after restart and that is it.

Feb 15, 2012 | Samsung NP-NC10-KB02US 10.1 inch Netbook...

2 Answers

When i try to open any drive or any other application a dialog box 'open with' appears why this happens ,how do i solve this problem?


This is problem with registry, there is some sort of corrupt data in your registry which can be cleaned by registry repair.

By the way you can open your drive by using explorer drop down address bar.

Sep 11, 2009 | HP 435768-001 - Compaq Presario C300...

1 Answer

Write Protected DVDs?


First of all, you need to make sure you can write to a DVD-R versus DVD+R. Go to your device manager and click on the DVD drive and  it should tell you what type of cds and dvds you can write to. Second, you may not need to 'format' the disk. Try just copy and pasting new documents or whatever you want to burn on the disk itself. Then just burn it. If you have a software, make sure to read all directions and follow it exactly. Let me know how this goes!

Dec 12, 2008 | Laptop Parts & Accessories

1 Answer

Dvd rw


Hi,
Please go through the below provide steps.
Fixing Code 39 Error
If your CD-ROM drive is not visible in My Computer, you may see the following error message displayed with the CD or DVD drive item in your Device Manager. (Steps to open Device Manager are discussed later in the article.)
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Using Device Manager
To fix this error, first try to update the driver from the Device Manager. To open Device Manager, right-click My Computer on your Desktop, and then on the Hardware tab, select the Device Manager button.
In the Device Manager window, identify the CD or DVD drive item (with Yellow exclamation mark), right-click on it and select Update Driver. Follow the screen instructions to update the device driver and restart your PC.
Using Registry Editor
If updating the driver does not resolve the problem, it indicates that there is a problem in the registry. To fix this problem, you may have to remove a few keys from the registry.
Note: Be careful while working with the registry editor because changes done to the registry using the Registry Editor are irreversible and mistakes can leave you with more problems than when you started. Therefore, it is recommended that you make a backup of the registry before proceeding with the changes.
After you have removed the registry keys listed below, you will have to reinstall all applications that you use for CD or DVD recording to make them work properly.
To fix the error by editing the registry, perform the following steps:
  1. Exit and close all applications currently running on your PC.
  2. On Start > Run type Regedit and press the Enter key.
  3. Next, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  4. Delete any of the following registry entries if they exist under this key:
    • LowerFilters
    • LowerFilters.bak
    • UpperFilters
    • UpperFilters.bak
  5. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
  7. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  8. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
Thank you........

Sep 18, 2008 | Laptop Parts & Accessories

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