Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Paper will not feed into officejet 4215 to fax or copy, it stalls in the feeder.

The paper skids and will not feed when i try to fax or copy. does something need to be cleaned or replaced?

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  • arleneheckma Oct 16, 2008

    THANK YOU

    I AM PRINTING OUT THE INFO FOR FUTURE REFERENCE. I APPRECIATE YOUR YOUR HELP.

    ARLENE

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Sometimes the feed rollers can get dusty or acquire other deposits on them that can cause a loss of friction, resulting in feed problems. You could try cleaning them to see if it would help. Here's the instructions:

Cleaning the Rollers

Post back your results and good luck.

Posted on Oct 15, 2008

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Hi Dwterrell,

Please click on the web link given below and perform the steps given in the web page.

I will provide you two web link which will fix the issue for you.

Link 1

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00097153&cc=us&lc=en&dlc=en&product=351106


Link 2

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en&product=351106

This should fix the issue.

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