Question about SanDisk Sansa e260 MP3 Player

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Busted? I was adding new music onto my sansa through windows media and while it was synchronizing the songs the sansa disconnected, it didn't actually disconnect but it just displayed that it was. I then reconnected it and acessed the files through 'my computer.' There was all these file folders with strange titles in symbols as well as my music files and when i tried to delete the foreign files it wouldn't let me. So i decided to clear everything off the player and start fresh. I did this by formating the sansa in windows media, which did the trick. Now, when i attach the sansa to the computer it displays that it is connected and charging, but when i try to go into windows media or 'my computer' the screen goes white and the player freezes. I've tried it on several computers with the same result. I was wondering if there was any way to fix this or is it time to buy a new player?

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Try to connected it back up to your computer in the msc mode and then disconnect it wait for it to refresh it's database and it should be working with titles.

Posted on Oct 12, 2008

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1 Answer

Sync songs don't show on my player


It says in the user manual for C-100 sansa player that "various software packages are available to syncrhonize your songs on your device. Please refer to the specific software package instructions. "

I used Windows Media Player 9 and when you use these older Media Players you must remember to change your USB setting on your Sansa player to MSC. Turn on your Sansa Player, Choose the Main Menu and select settings. Don't choose auto-detect, but select MSC. If you choose auto-detect it will default to a setting called "MTP", and MTP wants Windows Media Player 10 to download your stuff.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

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Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
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Try going to the actual file the music is in on your computer, then right click Send To sansa 250. If that doesn't work look on the options menu for USB mode and change it, that works on my 280.

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1 Answer

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this happned to mine also. what you should try is using like a windows media player and going to sync and sync the songs to the player

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