Question about Cingular Wireless Cingular 8525 Smartphone

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8525 phone When i turn on my 8525 phone there is just a white screen and it will do nothing else, can u help with this?

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Have you attempted to remove the battery and then put it back into the device after a full minute? Some times that can help reset the phone and then it will work properly.

If not--has your phone come near to water? Check your battery spot to see if it has or not. That might also do the same thing to your phone.

Let us know how that works out for you. We wish you good luck!

Posted on Oct 10, 2008

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My htc 8525 screen keeps going white & i cant return it or anything because i bought it from a friend back in october . all of a sudden the screen starts to go white & this never happened before. i can...


9 times out of 10, this means that the rigid flex cable has gone bad - this is the cable that goes from the thicker part of the case (the part the battery is in) to the thinner part, which houses the LCD. If you're handy, you can purchase tools kits and replcaement cables on Ebay...but if you're not, there are also SERVICES on ebay which will do this for a fee.

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I have a small solution to what all of you are having with the black screen. I had the same problem so, what you want to do is keep pressing the power button. You do not turn the phone off, you will just put it in standby mode and then back on. If you keep doing that the screen will turn back on but you can not let the back light go out.

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contact the manufacturer or your cell phone provider about this error. They might of created a firm ware upgrade to provide a solution to this error.

Let us know if it continues or they do not have anything on file.

Thanks for your time!

Sep 08, 2008 | Cingular Wireless Cingular 8525 Smartphone

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I am having exactly the same problem with my HTC 8525. Hav eyou been able to figure out what the problem is and how to fix it?

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rebootit biz / services / htc-8525-white-screen
url ... I can fix it.

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I would take it to a qualified servce person, as these screens are not the easist of things to replace.

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I believe I've figured out what caused my white screen problem. I finally broke down and purchased a nice holster for my 8525. It had a magnetic catch to keep it closed. Within a couple of days I experienced my first white screen. I thought that was pretty wierd, but thought it must just need to be re-booted. Later that night the same thing happened. Throughout the weekend it happened many more times. I got on the internet to see if anyone else was having the same problem...OMG. In site after site the same thing; my 8525 has developed a white screen. I came across one where the writer mentioned that he had just purchased a case with a magnetic closure. I took mine out of the case I'd just purchased, changed the battery, and turned it back on. I have not had a white screen since. I'm back to a velcro closure forever! Good luck.

Jun 11, 2008 | Cingular Wireless Cingular 8525 Smartphone

1 Answer

Nada


I would go to the AT&T support site or HTC. from there you can download the firmware update file wich can try to recover the unit for you. from the sounds of it, it may be stuck in bootloader mode. either way, its likely you will loose your data and programs.

Dec 06, 2007 | Cingular Wireless Cingular 8525 Smartphone

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