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Things You'll Need iPod Nano Mac or PC computer iPod USB cable
With the latest iPod Nano model, you can set a four-digit code and lock all intruders from accessing your iPod. In order to use the device's functions again, you need to enter the correct code. However, if you happen to lose or forget the code, you will need to find another way to unlock your iPod Nano.
1 Plug the iPod USB cable into the bottom of your iPod Nano. Plug the other end of the USB cable into a free USB port on your Mac or PC computer. Open the iTunes program by using the Dock on a Mac or the Start menu on a PC.
2 Select your iPod Nano from the "Devices" list in the main iTunes window. Click on the "Sync" button to make a connection between your computer and your iPod Nano.
3 Click on the "Eject" symbol once the syncing process is complete. Remove your iPod Nano from the USB cable. The iPod's lock code will now be reset and you will be able to access all features again.
4 Navigate to the "Screen Lock" option in the iPod menu to lock your iPod's screen again. Since your iPod's lock code was just reset, you will be prompted to select a new four-digit code.
First, try to restore using iTunes. If this doesn't work, place your iPod in disk mode (hold the menu and center buttons down togther) and as soon as you see the Apple symbol come up hold the center and play (bottom) buttons down together until you see a check mark (disk mode). It may take a few trys.
Now connect your iPod to your computer. Go to my computer and right click the drive associate with your iPod (for example F: ) and scroll down to FORMAT. THIS IS VERY IMPORTANT - CHOOSE FAT32 and then check the "Quick Format" box. After you do this then use iTunes to Restore your iPods another time.