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Ref order number 1645902470 I am unable to download the norton 260 2.02

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Did you get a confirmation from norton???
they should given you the pass to the download site.

Posted on Oct 10, 2008

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Norton are requesting payment which is not due


Fixya has nothing whatsoever to do with Norton. Just ignore the request to renew the subscription on the old computer no longer in service.

Jun 12, 2010 | PC Desktops

1 Answer

Ref order number 1645902470


ref order number for what???

Oct 10, 2008 | PC Desktops

1 Answer

Norton Antivirus 2008 purchased 4th July 2008 Order No.1644036072 £29.99. Confirmed paid on my Bank Statement.Can't Download. Need help as I keep getting reminders and I am not sure if I am covered.


No, even if you completed the purchase the antivirus is not active yet. You should have received, in the email used for the order, a link to the download, and a registration number.
Download the install program from the link and if required use the reg. number.
If you cannot find the email with the link check in spam mail, and in trash bin.
If you still cannot install the update, proceed from here to contact Symatech regarding your order, tell you cannot find the download, they will send a new one.
After installing the antivirus, you will need to connect to the internet to validate installation.
Here is FAQ on Norton downloads

Jul 17, 2008 | PC Desktops

5 Answers

I got free norton trial with new laptop, about to expire so yesterday I ordered,as recomended, extended download service,norton internet security subscription and norton SystemWorks basic edition upgrade....


Chances are, the software that is already in your computer will be able to connect to its website and after entering an authorization code provided to you when you ordered it, the software should update itself. Otherwise, contact Norton's website directly.

Jul 16, 2008 | PC Desktops

2 Answers

I had purchased Norton 360 online for my lapstop late December 2007 after I did a restore on my system. For the last few months my computer has been running real slow and freezing and locking on me. Today...


firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.

Jul 11, 2008 | PC Desktops

1 Answer

I downloaded norton anti virus about seven months ago,and last week my hard drive crashed,i have had a new hard drive fitted but do i have to pay to have norton downloaded again?


Hey helen185,

If you've had to restore your computer and need to reinstall Norton Anti-Virus, you should be able to download the software a second time as long as you have access to your order number and/or Norton account information. You should be able to do so by following this link:

http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02

Please keep in mind that the software you purchased may need to be Norton 2006 or a more recent edition in order to be downloaded a second time, as information provided by the publisher indicates that older downloads are no longer available.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | PC Desktops

2 Answers

I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


“Don’t Forget to rate the Solution”


Jun 06, 2008 | PC Desktops

2 Answers

I have purchased the norton 360 on line but unable to secure the other 2 computers at home with this as it only down load on the one. Please advise. Thanks Grace


be sure that you purchased the anti virus software which you can use on authentic serial key into several PC..

It is possible that your Norton 360 only works in single workstation.

Kindly post back and I'm glad to hear more info from you..

Hope this give you initial help on the problem.

May 08, 2008 | PC Desktops

1 Answer

I got an e-mail notification 20/03/2008 advising that my Norton may not have installed properly on 2007-08-15 and may not have been activated properly Order #1837992433 There is a DOWNLOAD NOW and it says...


Hi jfhortonJack,
You need to contact Norton1.gif. Please click the link below to support.
http://www.symantec.com/norton/support/index.jsp

This is not an unusual situation with Norton.
(I suggest to people never download a upgrade or download anything else but to get the real CD).
If your system would fail you'll still have the real CD.

Good Luck & have a Great Weekend!
Mike

Mar 21, 2008 | PC Desktops

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