Question about HP OfficeJet 7110 All-In-One Thermal Printer

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HEW Office Jet 7110

There is an carriage error. It says open door, latch carriage, then hit enter. When I do that, it makes a jammed sound and the error comes up again.

The carriage originally was blocked in the 'garage' (position fully right side), I could not move it manually nor any other way. I turned it off for 3 months. Today I re-started it for one last try before I take it to the recycle center. It is a dynamite machine and hate to toss it.
Now, the carriage is in the center, but still makes a horrible jammed sound. I opened the door, shut off the power and restarted, no luck. This is a last ditch effor and I hope you Gurus can help!! THanks Connie

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Connie- lol sorry but this sounds like a carriage stall issue. i have dealt with this unit many times and it used to be the bomb back in 2004.

Follow the steps mentioned on the link and it may magically work for you.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&dlc=en&cc=us&lang=en&product=91472


One last terrible thing you can do to make or break this thing is tolift it 2 inches(without the cartridge in it) and drop it-that may getthe stalled carriage moving.

Move the carriage left to right with your hands.

If nothing works got a new aio the new stuff they have is pretty good and the ink utilisation is much more effective now.

I hope it helped!!
Keshy

Posted on Oct 10, 2008

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My printer made a weird noise and now says "Open door Clear carriage jam and then press Enter". How do I clear a carriage jam? I have opened the top cover and usually the print cartridges move to the...


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Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Turn the All-in-One off and on again
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