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My Zune I-Pod has been frozen since Tuesday. I can't change the settings and it will not take a charge. What canbe done to fix this withoput losing my music library?

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You can try holding down the back button and holding down the up arrow at the same time. Wait a couple of seconds and release them both. Repeat the same process and it will probably start up.

Posted on Feb 11, 2009

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Thank you for posting the problem with your Zune I-pod. Have you attempted to remove the batteries and leave them out for a full minute then place them back into your ipod? If not, try that and see if it resets your ipod other wise look for a small reset button or contact the manufacturer to see if they have one hidden if those other two solutions do not work properly.

Let us know how that works out for you or if it does not solve your problem. Thanks for your time!

Posted on Oct 10, 2008

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